PRO-531 Dome - Blurry at night due to IR insulator improperly sealing camera

Last Updated: Dec 04, 2014 11:29AM AEDT

PRO-531 Dome - Blurry at night due to IR insolator improperly sealing camera

The problem that you are describing is in fact quite easy to resolve.   It sounds like the  foam ring isolator on the lens isn’t making contact with the protecting glasss. 

What you need to do to fix this is simply open the camera. Pluck outward the foam slightly .  Then close it back. When you close it back, the glass should touch the foam isolating ring. 

Once sealed correctly, IR light will not bounce back into the lens. 
Did you find this article helpful?
1bc86673995f700f34ef736316691a02b@swann.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete