Email Alerts: Gmail account setting (Less Secure Apps)

Last Updated: May 17, 2017 03:23PM AEST

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Email Alerts: Gmail account setting (Less Secure Apps)

If you set up your Email Alerts and used Gmail as your sender, you might have received a "Test Failed" message after you clicked on TEST. Assuming your network settings are correct, then the cause might be your Gmail account.

When you enter your email account's credentials into your DVR/NVR, you are essentially using your email account server to relay the email on to the destination email inbox.  Since the recorder is not a verified browser or app, the Gmail server may block emails from the recorder from passing through.  Here's how you can correct that:

 
  1. Open your browser on your computer and go to this link (mail.google.com).
  2. Log in to your Gmail account (sender).
  3. Once you're done, go to this link (myaccount.google.com/security) and look for 'Allow less secure apps'
  4. Make sure this is ON.
  5. Perform the email test again and you should now receive the 'Test Succeeded' message.

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