Swann Community Guidelines

Last Updated: May 30, 2017 07:53AM AEST

Swann Community Guidelines

Be constructive

We’re all here to help, but the community to assist you, you need to be clear about the problem you’re experiencing.  The following information should be included where possible:
Model number
Firmware version
A clear description of the problem and how and when it occurs
Your desired solution
Feedback should be submitted in a manner similar to the above.
Moderators will edit posts that do not provide sufficient information.

Be polite

Please be considerate when you post your comments/questions etc.  Make sure you’re attacking the topic, and not the poster.  Do not troll or feed the troll.  Foul or derogatory language will not be tolerated.
Moderators will edit/delete posts at their discretion.

On Topic

Please ensure you post questions or feedback about an article in the discussion channel assigned to it.  Mods are unable to move comments, so they are required to edit/delete off-topic posts as necessary.  If there is not a discussion channel assigned to the article you wish to comment on, then certain latitudes are granted.  However we reserve the right to edit or delete posts if they are off-topic regardless.

Assist your fellow adventurer

We all need some help from time to time.  If you happen to see a request for help that you know how to fix, please answer it!

English only

Our comments section is English only.  Posts in other languages will be deleted without notification.

Guest posting

We allow you to post as a guest without logging in.  However, to keep the comments clean, any guest post may be deleted without notification at the discretion of our moderators.  Also, posts that will normally be only edited with a registered account will be deleted if they breach any of our guidelines.

General rules

The following infractions are not allowed on Disqus channels:

1) Targeted harassment and encouraging others to do so
2) Spam
3) Impersonation
4) Direct threat of harm
5) Posting personally identifiable information (this includes email addresses!)
6) Inappropriate profile content

Any posts violating the preceding will be deleted without warning.  Multiple infractions will result in a ban.

We take threats to employees, clients and property very seriously and these may be escalated to the appropriate authorities.

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