Performing a factory or hard reset of the camera will:

1. Format the internal memory/microSD card (i.e., erase all locally stored clips)
2. Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.
3. Return all of the camera settings to the original factory defaults.

Do NOT perform the following if your camera's firmware is 3.4.1076 (or prior). Factory reset will revert back to firmware 3.4.944. Simply REBOOT the camera instead either via app or button (press and hold Reset for 5 seconds)

How to factory reset via physical button

1. Ensure the camera has been fully charged for at least 4 hours prior.
2. Locate the Reset and Pair buttons (see below figure) on the camera.
   
3. Press and hold the Reset and Pair button.
4. After 2 seconds, release Reset button.
5. Once blue LED turns off (or after 25 seconds), release Pair button.
6. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you'll have to pair it with your Wi-Fi network again.