How do I know if my unit's firmware has an update (Swann Security app models)
For Swann Security recorders*
To know what Software Version your unit has, you can check it via Swann Security app (if already paired to your account) or Main Menu.
| Swann Security app | Main Menu (via TV) or Remote Config (via computer) | |
|---|---|---|
| Instructions |
|
|
Visit How to Update Your Recorder Firmware: A Step-by-Step Guide and enter your model number to see what's the latest software version for your recorder.
- If the software version of your recorder is not updated, see How to do OTA update?
- If you have a computer but no internet connection for the recorder, you can update the firmware via USB by following this article: How to Update Your Recorder Firmware: A Step-by-Step Guide
For NVR/NVW Add-on cameras*
Each NVR/NVW camera has its own software version.
- Go to Menu > Display> IP channel.
- Take note of the Device Type (this is the camera's model number) and Software Version.
Check each article if it covers the model number of your camera, then follow the instructions on how to update it.
- How to Update NHD Camera Firmware on Your NVR System
- How to update the firmware of an NHD-875xx/NHD-876xxx using the 87x Upgrade Tool
- How to Update Your Wireless Add-on Camera Firmware - for NVW cameras
For Swann Security Stand-alone cameras*
You will receive a prompt in the Swann Security app to update your camera's software if it is not updated. Internet connection is required for the camera and your mobile device to check for firmware updates.
You can visit How to Update Your Stand-alone Camera Firmware: A Step-by-Step Guide for the instructions on how to update the camera.