This error appears when trying to login to Swann Security app with an incorrect username. The correct username is an email address.
The username for the Swann Security app cannot be created via the recorder's Startup Wizard nor any website.
|iOS Error: Invalid email address entered||Android Error: Incorrect email format|
- Please ensure you create a Swann Security account first by tapping on Register (iOS) or Sign up (Android) at the bottom of the page. See steps here: Swann Security App Manuals
- Double-check the spelling of the email address typed in the app.