SwannView Plus app download and access

NOTE: To Android users: This article applies to those who have Android 13 or below.

Installing SwannView Plus app

Instructions for Android: Since the app is not available in Play Store anymore, you will need to sideload the app.

1. Ensure "Unknown Sources" is enabled in your Android device > Settings > Security.
2. Download the SwannView Plus app apk from this link: https://www.dropbox.com/s/7v6rkan5eny7cb6/SwannView_Plus_20140121.apk?dl=1
3. Click on download file to commence download on your device.
4. Access the downloaded APK file on your device’s Downloads section or File Manager.
5. Tap on the APK file and follow the prompts to install.

Instructions for iOS:

1. Make sure you are using the same AppleID as when you had first downloaded the SVP app.
2. Open the appstore > Go to Profile > Purchased.
3. It will show all the apps that you downloaded before.
4. Go to the Search bar > Swann or SwannView...> It should show right away.

 

Changing stream settings

For smooth live streaming, it is highly suggested to set the substream’s bitrate to its lowest for the unit not to consume too much bandwidth and lessen intermittent connection if ever.

1. Go to MENU > Record.
   
2. Proceed to PARAMETERS > Substream.
3. Pick a channel on Camera.
4. Set the Video Quality to its lowest possible bitrate.
   NOTE: lowest bitrate varies depending on the DVR or NVR.
5. Click on Copy to replicate the settings to other channels.
   1. A window will pop up. Tick all checkbox to select all channels.
   2. Click on OK.
6. Click on Apply to save the settings.

 

Getting network information

1. Access the MENU and go to CONFIGURATION > Network > General.
   
2. Check if Enable DHCP is checked. By default, it is checked meaning it is on DHCP.
3. You can write the UID code for you to have your own copy in case you’re away from the unit.
   

 

Testing internet connection on the phone

1. In case you skipped installing SwannView Plus app because you already have the app, we need to make sure that there is still internet connection on the phone.
2. To do so, best if you can stream online videos like YouTube just to check your connectivity.

 

Adding the device and viewing it on the app

1. Tap the 3-bar icon located at the top left.
   
2. Tap the 3^rd icon to go to Devices.
3. Tap on the ‘+’ icon at the upper right.
   
4. Input the information it needs.
   

   1. Alias: <any name>
   2. Register Mode: UID
   3. UID: <tap the QR code icon and scan the QR code on top of the unit>
   4. User Name: admin
   5. Password: <the password you set to the unit upon setting it up>
5. Tap on the save ­iconat the top right.
   1. If you got any error message, try rebooting the DVR or NVR and your router or modem.
   2. Close the app and open it again.
6. Tap on Start Live View to load the cameras

NOTE: To learn more about using the app, download a copy of the SwannView Plus Quickstart Guide.