To eliminate distance and obstruction to cause poor WiFi signal, have your camera, recorder, and router placed close together just to finish the setup.

First thing you should do is to check if the camera is detected but just isn't assigned on a channel.

To do that, right-click on the live feed and select the camera icon.

From here, check if there is a camera that isn't assigned to a channel. Click the dropdown and assign it to a channel for it to be shown on the live feed.

Click on Apply to save the settings.

If there is a missing camera on the list, then you may proceed below.

1. On the unit itself, right-click then go to Menu.
   
2. Proceed to NETWORK > WiFi Setting
   
3. Write down the information from your screen:
   1. WIFI Mode: AP/Station
   2. SSID: < name of the WiFi >
   3. Password: (tick the Show Password box) < password of the SSID >
   4. Channel: (only available on AP Mode)

From here, there 3 possible scenarios. Click their corresponding link to go to the next step.

Scenario 1: WIFI Mode = AP with the default SSID and Password (WIFI_NVR_AP & 1234efgh).

• If your camera doesn't show image considering your recorder has the default WiFi settings, then try to reset the camera. To reset:
  • Unplug the camara from the power
  • Press and hold the reset button
  • While holding the button, connect the power and wait for 10 seconds
  • Release the button
• After reset, wait for a couple of minutes and your camera should start to show an image.

Scenario 2 of 3: WIFI Mode = AP with a custom SSID and Password, proceed below.

Scenario 3 of 3: WIFI Mode = Station, proceed below.

AP mode with a custom SSID and/or Password or Station Mode

1. Go to SYSTEM > Maintenance and click Restore.
2. Choose the 3rd option (WiFi: WiFi connection settings…) making sure the box is white.
   
3. Click on OK. It will warn you that the camera settings will also be restored to default. Unplug the currently working cameras (if you haven’t already) to ensure that those won’t be affected.
4. If you’re previous WiFi mode is:
   1. Station: Reboot the NVR to complete restoring it to default AP mode.
   2. AP: Wait for a minute or two and all cameras will show.

Restore previous WiFi mode and settings

1. Go back to Menu then proceed to NETWORK > WiFi Setting.
2. Enter the previous settings from what we gathered earlier.
   1. WIFI Mode: AP/Station
   2. SSID: < name of the WiFi >
   3. Password: < password of the SSID >
   4. Channel: (only available on AP Mode).
3. Click on Apply to save the settings.
   
4. A WARNING prompt will show, click on OK.

Sync the cameras

1. This window will appear, make sure to tick the box of the cameras you need to sync.
2. Click on Apply to save the settings.
   

If there are unplugged cameras, you can now plug them back in and wait for a minute or two and all cameras will now appear on the live feed.

NOTE: Please consider the following when using NVW-480 camera to your NVW-490 recorder:

1. PIR feature is only available if paired to an NVW-490 camera.
2. Notification from a camera won't work due to the lack of PIR sensing unless it is an NVW-490 camera.