NOTE: The app used on this article is Swann Security. Same steps can be applied to HomeSafe View app.
Upon installation or while using the app, it will ask for some permissions to be allowed.
Check the instruction below if you chose Don't Allow on the initial setup:
- Go to Settings on your phone and select Swann Security.
Enable Notification and Location - as for Location, choosing either Always or While using the app works fine.
This applies to Swann Security only; go to the Menu then select Notification. Make sure it is enabled.
For recorders compatible to Swann Security, check this article: How to enable push notification on recorders with V8 firmware?