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Swann Secure+ Service Plans Follow

Subscribe to our Secure+ Service Plans and enjoy many benefits!

To know more, please visit the Secure+ Plans page or click the banner on your Swann Security app and enjoy our introductory FREE TRIAL offer! 

If you already have an active subscription and you are looking to manage or update your plan, please check the guides below. Please note that you can only manage your subscription on the same device type you originally subscribed (i.e. via Web, iOS, or Android device).

Tips:

*Cancellation must be done on the same platform you originally made the subscription.

**To request a refund, click the link below based on your device.

To manage your Secure+ Service Plans, follow the steps below.

Option 1: via Google Pay for Android devices
Android-Secure%2B-Cancel-Sub.gif
  1. Open the Google Playstore on your Android Device.
  2. Tap on your Profile ID (Top right corner of the screen).
  3. Tap Payments and subscriptions.
    • Tap Subscriptions to manage your current plan.
      • Select Swann Security on the list.
      • Tap Cancel subscriptions at the bottom of screen to end your subscription plan.
    • Tap Payment methods to update your registered mode of payment (e.g. credit card / debit card or PayPal).
Option 2: via Swann Security app on Android phone (Hamburger Menu)
Android-SS-App-Burger-menu.gif
  1. Open the Swann Security app on your phone.
  2. Tap the "hamburger menu" (Top left corner of the screen).
  3. Tap Secure+ Plans menu on the list.
  4. Tap MANAGE PLAN.
  5. Tap CANCEL PLAN to end your subscription plan.
Option 3: via Swann Security app on Android phone (App footer)
Android-SS-App-Footer.gif
  1. Open the Swann Security app on your phone.
  2. Tap Devices menu (Bottom right corner of the screen) and then Secure+ Plans option  (Top menu on the same screen).
  3. Tap MANAGE PLAN.
  4. Tap CANCEL PLAN to end your subscription plan.
Option 1: via Apple Pay for iOS devices
iOS-Secure%2B-Cancel-Sub.gif
  1. Open the Apple App Store on your iOS Device.
  2. Tap on your Profile ID (Top right corner of the screen).
  3. Tap Subscriptions.
  4. Select Swann Security on the list (if you have more than one subscriptions).
  5. Tap Cancel subscriptions to end your subscription plan. Click here for more info.
  • To update your Apple ID payment method, please follow this link.

 
Option 2: via Swann Security app on iOS phone (Hamburger Menu)
iOS-SS-App-Burger-menu.gif
  1. Open the Swann Security app on your phone.
  2. Tap the "hamburger menu" (Top left corner of the screen).
  3. Tap Secure+ Plans menu on the list.
  4. Tap MANAGE PLAN.
  5. Tap Cancel Subscription to end your subscription plan.
Option 3: via Swann Security app on iOS phone (App footer)
iOS-SS-App-Footer.gif
  1. Open the Swann Security app on your phone.
  2. Tap Device Settings menu (Bottom right corner of the screen) and then Secure+ Plans option  (Top menu on the same screen).
  3. Tap Manage Plan.
  4. Tap Cancel Subscription to end your subscription plan.

Visit https://subscriptions.swannsecurity.com/ and click Subscriptions to cancel your Secure+ Service Plan.

*Note:  New Secure+ Service Plan is no longer available on the web. Existing customers can still manage their subscription but only to update payment information and cancel. We encourage existing customers to move into the in-app subscription (Android or iOS) for an additional 90-day free trial period.

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Manage Plan:

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