Help: My Ethernet Cables Not Working - But Swann Cables are...

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Rustin Schroeder

• August 20, 2023 13:19
• Edited

Hello Swann Community!

Having a very frustrating problem with new Swann system. 

Problem: My ethernet cables do not work with the camera, but the cables that came with the unit do.

Notes: 

1. I personally ran Cat5e cables throughout my house and have an ethernet tester which I confirmed cables were wired correctly.   (4 pairs, 8 wires out to each RJ45 connector)

2. Cameras are all PoE (Power over Ethernet).

3. Cables that came with unit work.

4. The camera gets warm when I use the cables installed but does not turn on or send video.

5. My 8 wire cable is shorter than the cable than theirs.

6. Their cable has only 4 wires (2 orange in slots 1&2 - 2 Green in Slots 3&6)

 

I wired my house before walls were finished so it's not really an option to rewire house.

Any help would be greatly appreciated!

 

 

Camera: NHD-1200BE

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  Rustin Schroeder

  • August 23, 2023 17:26

  Solved.  Please see thread here: https://ipcamtalk.com/threads/help-ethernet-cables-not-working-cat5e-vs-swann-ethernet.71785/#post-790338

  These guys on ipcamtalk are incredible!!

  The issue was the wiring order.  Must be set to the T-568B spec.

   

   

   

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