NVR8-8580RN keeps changing my settings randomly
I check my machine everyday because fr some reason it will switch 2 cameras from PIR-Motion to the "disable" position. I have disabled updates and reboots so it will not reset but it still somehow will randomly do these changes. Any ideas on what is going on?
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Ok, I figured it out. It all has to do with your phone app. Go to your phone app and then touch "Modes" and you will see 3 Modes but beside it is an "Edit" button, click the edit button and choose to edit "Home" first. Now set your cameras the way you want them when your at home and click the "Save Home Settings", Next edit "Away" and you will see your choices for all the cameras you have installed there and so set those settings and click the "Save Away Settings". If you wish to do night time then that is just your choice. Now go to your main interface (box) log in and go to "Setup" and then go to "Alarm" and then click the "Detection" link, this will take you to your settings for the cameras, this is where I was having problems, I would set these settings and come in the next day and they were messed up again. Here is what is going on you now are at your interface probably with your "Home" Mode set on your phone so your not setting of cameras while you work on it. Well guess what those settings your are seeing at this point are your "Home" Mode settings. Do this, now you have your phone app basically set-up then while at your interface (Box) go to your phone and which to the "Away" Mode and then right click out of the setup screen and wait a few seconds and then go back into your interface (Box) and go to "Alarm" and then "Detection" and then look at the settings now (I bet they have changed) The phone app is controlling the box and overriding any setting you have there. In the phone app make sure you touch and move every slider that you have a camera on and then save, this makes sure the phone app is getting your input and not keeping it's default. I know it is confusing but not really when you understand what is going on. You basically have 2 controllers-one in your hand and 1 in the box, just make sure they both are on the same page.
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