Can You Send A Field Technician or Professional Installer
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The purchase of a Swann product and its warranty do not include any costs associated with the installation or uninstallation of your Swann products, whether or not you have a successful warranty claim against Swann.
Swann specialises in DIY security systems, so we do not dispatch installers nor field technicians. We are also unable to provide information or manuals about cable/wiring termination or custom hardware modifications to third party wiring and electrical boxes, as these require professional installers. Installers are third-party companies or technicians and may vary in their knowledge and scope of installing and modifying CCTV hardware. While Swann doesn't specifically have installers to deploy, we can refer you to partners or recommended installers that may help you with your hardware setup.
- Australia: https://au.swann.com/professional-installation/
- USA: https://swann.installernet.com/ OR https://us.swann.com/professional-installation/
- Canada: https://www.swann.com/ca/professional-installation
- UK: https://uk.swann.com/professional-installation/
NOTE: We advise you to test the unit PRIOR to installation to avoid issues with password reset and pairing the device to your own Swann Security account.
Any questions regarding scope of installation, costs or covered location can be directed to a field technician or professional installer. Please seek your local directory for a professional installer in your area.