How to get the Swann Security App version and your phone's operating system version numbers
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DVR4-4480G, DVR4-4480RN, DVR4-4480V, DVR4-4580G, DVR4-4580RN, DVR4-4580V, DVR4-4680, DVR4-4680RN, DVR4-4685, DVR4-4685RN, DVR4-4780V, DVR4-4980V, DVR4-5580, DVR4-5580G, DVR4-5580RN, DVR4-5680, DVR4-5680RN, DVR8-4480G, DVR8-4480RN, DVR8-4480V, DVR8-4580G, DVR8-4580RN, DVR8-4580V, DVR8-4680, DVR8-4680A, DVR8-4680RN, DVR8-4685, DVR8-4685RN, DVR8-4780V, DVR8-4880RN, DVR8-4980, DVR8-5580, DVR8-5580A, DVR8-5580G, DVR8-5580RN, DVR8-5580RU, DVR8-5680, DVR8-5680A, DVR8-5680RN, DVR8-5680RU, DVR8-5880RU, DVR16-4580G, DVR16-4580RN, DVR16-4580V, DVR16-4680, DVR16-4680A, DVR16-4680RN, DVR16-4680RU, DVR16-4880RU, DVR16-4980, DVR16-5580, DVR16-5580G, DVR16-5580G2, DVR16-5580RU, NVR8-8580, NVR8-8580RN, NVR8-8600RU, NVR8-8780, NVR8-8780RN, NVR16-8580, NVR16-8580RN, NVR16-8600RU, NVR16-8780, NVR16-8780RN, NVW-650, NVW-800, NVW-MR4K, NVW-MR4KSTN, DVR4-4680XN, DVR4-4680XU, DVR4-4685XU, DVR4-5680XN, DVR8-4680X, DVR8-4680XN, DVR8-4680XU, DVR8-4685XU, DVR8-5680X, DVR8-5680XU, NVR8-ADVANX, NVR16-ADVANX, SWIFI-4KPTBC, SWIFI-SESOL2KBC, SWIFI-SE2KBC, SWIFI-4KXTRMECO, SWIFI-SEVDBC, SWIFI-SE2KPT, SWIFI-SE2KIC, SWIFI-4KBUDDY, SWIFI-4KXTRM, SWIFI-4KFLOCAM, SWIFI-COREPRO, SWIFI-CORECAM, SWIFI-2KOCAM, SWIFI-2KICAM, SWIFI-FOURTIFY, SWIFI-BUDDY, SWIFI-XTRCM, SWIFI-CAM, SWIFI-PTCAM2, SWIFI-FLOCAM2, SWIFI-TRACKCM, SWIFI-SPOTCAM, SWIFI-ALERTCAM, SWIFI-SLMFLC
When you contact Swann Technical Support to report issues with pairing, streaming, playback, notifications, and all other features of the Swann Security app, the following information will be required:
- App version number
- Phone model
- Android/iOS version of your phone
Before you begin, choose your phone type first, then follow the steps below on how to locate the information above.
Swann Security App Version
- Open the Swann Security app.
- Tap on then
- Take note of the App Version.
NOTE: You can also provide the Android version and Phone Model.
Phone Model and OS Version
- Open the Swann Security app.
- Tap on then
- Take note of the Android version and phone model.
- Go to your phone's
- Select
- Select
- Take note of the iOS Version and Model Name.