Default Settings VS Factory Reset
- Factory default does NOT erase the system logs nor the hard drive but resets the username, password, and customized display, recording, alarm/motion, etc. settings.
- One or more menu settings can be loaded to default. Select ALL to restore to factory default.
How to restore settings to factory default via TV and mouse
You must know the user name and password of your recorder in order to do this method. If you do not know the password, you need to perform a password reset instead. See How to reset the password or get the recovery code of your DVR/NVR/NVW
- Right click on Live View or go to the Task bar.
- Choose the first icon: Setup.
- Go to Advanced > Maintain (tab).
- Click on Load Default.
- Check System> Save.
You will be taken to the Startup Wizard to set a new password. See Frequently-asked questions and tips to complete the Startup Wizard
How to restore to factory default via Windows software
The DVR or NVR must already be added in the software beforehand and is online in order to do this method. If your DVR or NVR has not been added, you need to perform a password reset instead. See How to reset the password or get the recovery code of your DVR/NVR/NVW
Via HomeSafe View software:
Go to Control Panel > Group Device Management > Devices: hover over Device > click on Remote Config (wrench icon) > Advanced > Load Default > Check the appropriate box > Save.
Via Swann Security VMS software:
Go to Device Management > Advanced > Load Default > Toggle the appropriate options > Save.
Warning: Once you have restored the recorder's settings to default via software, you are required to set a new password via TV and mouse hardwired to the recorder. If you are unable to login to the Main Menu nor access your recorder via software, you need to do this: How to reset the password or get the recovery code of your DVR/NVR/NVW