How to block trees or unwanted movement from recording in my DVR / NVR or triggering too many notifications
Note: This article also applies if you receive too many notifications on the app triggered by non-human objects.
Cameras with PIR sensors can pick up heat from non-human objects within the field of view as well. For example, trees or swaying objects under sunlight or cars passing by if within the camera's motion/PIR sensor range.
Fix 1: Customize the area to allow for thermal and motion detection in some areas
- Login to Setup > Main Menu > Alarm > Detection.
- Click on the Gear icon beside the Channel number you want to customize.
-
Deselect the areas where the false triggers (trees or swaying objects) are.
- Right-click the mouse to exit that page.
- Click on Apply to save.
Any movement on the red areas or boxes will be picked up.
Fix 2: Set up Analytics if your V8 recorder and camera have such a feature.
You can set up analytics for 1 type of camera to detect a specific type of motion instead of PIR/motion. For instance, Perimeter Intrusion Detection (PID), Line Crossing Detection (LCD), or Stationary Object Detection.
For more info on how to set up analytics, check the online user manual for your recorder's model and whether your camera model is compatible with analytics:
- DVR: https://support.swann.com/hc/en-us/articles/4644628880409-Swann-Security-System-User-Manual-V8-units-4480V-4480RN-4480G-4580V-4580G-4580RN-4680-4680A-4680RN-4685-4685RN-4780V-4ch-4980V-8ch-16ch-4980-5580-5580A-5580G-5580G2-5580RN-5580RU-5680-5680A-5680RN-
- DVR X models: https://support.swann.com/hc/en-us/articles/7930549636505-Smart-Security-System-User-Manual-V8X-units-4680X-4680XN-5680X-5680XN-
- NVR: https://support.swann.com/hc/en-us/articles/16809887729433-User-Hardware-Manual-V8-units-8580-8580RN-8780-8780RN-
- NVW: https://support.swann.com/hc/en-us/articles/4645013069977-Wi-Fi-NVR-Security-System-User-Manual-NVW-800-
Fix 3: Relocate the cameras or adjust the camera's neck to point away from these heat sources.
The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path, and pointing the lens away from direct sunlight.
Visit the following links for more information about what heat sources outside of the camera's field of view that can trigger the camera's PIR sensors for recording and notifications:
Note: This should be a last resort only if lowering sensitivity, configuring area setup, nor analytics are not feasible options.