CAUTION: Your device and personal data are more vulnerable to attack by apps from unknown and unverified sources. Here's some additional info about downloading from unknown sources and protecting your device.

Note¹: The current Swann Security v3.X market app does NOT natively support Android 8 and lower.

Note²:If you already have an existing Swann Security app installed, uninstall the app first before proceeding. Click here to learn more.

If you are running Android OS 8 and lower, follow this guide to install the Swann Security app version supported by your phone. Click here to learn how to check your Android version.

Step by step Guide

1. Download the App. Click this link to download the Swann Security v2.9.54 APK from our secure location to your mobile device. 
2. Install the APK file. Select the tab below based on your Android OS version for the appropriate installation guide. 
   ►Android 8 Option 1 ►Android 8 Option 2 ►Android 7 or 6
   Note: Follow these steps to enable the Unknown sources setting on the fly during the installation process. This instruction is for Samsung devices, but other Android phones or tablets will have a similar experience.

   1. Swipe up or down from the center of the display to access the Apps screen.
   2. Find and open My Files or similar app available to your device.
      • If this is the first time you are using this app, tap ALLOW on the popup to allow access to your local files.
   3. On the app screen, find the file APK file you just downloaded. This generally inside the Download folder.  
   4. Tap the APK file to open.
   5. Tap SETTINGS on the popup to enable Install unknown sources.
   6. Tap Allow from this source  to turn on  and then tap the Back (<) button. Note: This setting can be disabled again after installing the Swann Security app by following the Android 8 Option 2 (steps 1 - 6) and tapping to turn off . 
   7. Tap INSTALL.  
   8. Once App is installed, tap OPEN to start using the app.  
   Note: Follow this guide to enable the Unknown sources setting first before installing the APK. This instruction is for Samsung devices, but other Android phones or tablets will have a similar experience.

   1. From the Home screen, swipe up or down from the center of the display to access the Apps screen.
   2.  Find and open the Settings  app and navigate to the Apps menu on the list. 
   3. Tap the three dot Menu icon (upper-right).
   4. Tap Special access.
   5. Select Install unknown apps and find the My Files or similar app on the list.
   6. Tap Allow from this source to turn on . Note: This setting can be disabled again after installing of the Swann Security app by following the steps 1 - 6 above and tapping to turn off . 
   7. Go back to the Apps screen and find the My Files app. Tap to open and find the file APK file you just downloaded. This generally inside the Download folder. 
   8. Tap the APK file to open and install.
   9. Once App is installed, tap OPEN to start using the app.
   Note: Follow this guide to enable the Unknown sources setting first before installing the APK. This instruction is for Samsung devices, but other Android phones or tablets will have a similar experience.

   1. From the Home screen, tap the Apps folder to open the App screen.
   2. Find and open the Settings  app and navigate to the Lock screen and security on the list.
      • If unavailable, tap Security.
   3. Tap Unknown sources to turn on .
   4. To continue, review prompt then tap OK. Note: This setting can be disabled again after installing the Swann Security app by following the steps 1 - 4 above and tapping to turn off . 
   5. Go back to the Apps screen and find the My Files app. Tap to open and find the file APK file you just downloaded. This generally inside the Download folder.
   6. Tap the APK file to open and install.
   7. Once App is installed, tap OPEN to start using the app.
3. Start using the app. Access the Apps screen again and locate the Swann Security app and tap to Open.

Related article: If your mobile device is running iOS or Android OS 9 and up but you are still experiencing app crashes, see this article for additional troubleshooting tips.