How to Stop Sharing Access to Your Swann Security Account
If you no longer want someone to access your Swann Security account, you should update your account credentials as soon as possible. This is the recommended way to stop others from accessing your paired Swann devices, including standalone cameras, doorbells, sensors, base stations, and recorders.
If you own a Swann Security recorder, there is one additional security step you should also take.
Things to Know
- Access to your Swann Security account
- Access to your email address if needed for account verification
- If you own a recorder, access to the recorder using a monitor/TV and mouse to change its password
Actions To Take
Change Your Swann Security Account Password to Stop Sharing Access
Short answer: Change your Swann Security account password.
Anyone who knows your account password may be able to sign in and access the devices paired to your Swann Security account. Changing your password helps ensure only authorized users can access your account going forward.
See also: How to Change Your Swann Security Account's Password
Recorder Owners: Change Your Recorder Password Too
This step only applies if you have a Swann Security recorder.
Changing your Swann Security account password protects access to your account. However, your recorder has its own password for remote connections.
Because the Swann Security app can display the recorder's password, someone who previously had access to your account may have taken note of these credentials. As an added security measure, we recommend changing the recorder password as well.
Security Tip: Keep Your Recorder's UID and QR Code Private
This tip only applies to any recorders using UID or QR Code
Avoid sharing your recorder's UID (Unique Identifier) or QR code with anyone you do not trust. Together with the recorder's username and password, these details can be used to remotely connect to your recorder using compatible software.
If you have already shared this information, changing the recorder password is recommended.
Why It Matters
Your Swann Security account is the primary way to manage and access your paired devices. Updating your account password helps prevent unauthorized access after sharing your account, changing ownership, or removing someone who no longer needs access. Recorder owners should also update their recorder password for additional protection.
Related Scenarios or Questions
How do I change my Swann Security account password?
Follow this Swann Security password change guide
Do I need to change my recorder password?
Only if you own a Swann Security recorder. This provides an extra layer of security.
Can someone access my recorder without my Swann Security account?
If they have the recorder's UID or QR code, username, and password, they may be able to connect remotely using compatible software.
I sold or gave away my recorder.
If you still have the recorder, here's a list of things to do before giving away your device
Otherwise, unpair it from your account before transferring ownership.
Summary & Next Steps
To stop sharing access to your Swann Security account, change your account password as soon as possible. This helps prevent previous users from accessing your paired devices.
If you own a Swann Security recorder, we also recommend changing the recorder password and keeping its UID, QR code, username, and password private for additional security.