NVW-MR4K - MaxRanger4K™ Power Hub
Calculating...
Created:
Last updated:
Last updated:
Welcome to our NVW-MR4K - MaxRanger4K™ Power Hub - NVW-MR4K, NVW-MR4KEU resource hub! Whether you’re just starting or have been using it for a while, we’re here to help you get the most out of it. We’ve put together all the essential resources you might need, all in one place.
Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!
Refer to the linked article for a comprehensive understanding of the MaxRanger4K™ features.
Guides
Compatible Cameras
MaxRanger4K™ Solar Camera Quick Start Guides
MaxRanger4K™ Mini Quick Start Guides
MaxRanger4K™ Video Doorbell
MaxRanger4K™ Wireless Camera Quick Start Guides
Specs and Compatibility
Compatible Cameras
Specifications
| Model Number | NVW-MR4K - MaxRanger4K™ Power Hub |
|---|---|
| Recorder Type | NVW - MaxRanger4K™ series |
| App | Swann Security |
| Software | Swann Security - PC or Mac |
| Camera Connection | Wireless - Sub-1 GHz |
| Max Number of Cameras | Up to 8 |
| Max Recording Resolution | Up to 4K |
| Display Connection | HDMI |
| Storage Options | 2.5" HDD, micro SD |
| Max Storage Capacity | Up to 512GB microSD, Up to 5TB HDD |
| Support for External Storage | Up to 8TB |
| Internet Connection Options | Ethernet, Optional: Wireless via SWACC-USBWIFIV2 (2.4 GHz and 5 GHz; sold separately) |
| Power Connector | barrel-type |
| Power Source | 12V 2A, Battery operated (8700mAh) - SONVW-600BATT |
| Color | white |
Downloads
- Android
- iOS
- Windows
- Mac
Videos
Select a video you want to watch or click here for the entire YouTube playlist
Basics
Installation and Initial Set Up
- How to Extend the Battery Life of Your MaxRanger4K™ Camera
- How to Pair a MaxRanger4K™ Add-on Camera or Doorbell
- How to Set Your Swann Recorder to Record
- What You Need to Make Your Swann Security Recorder Go Online
- How to Install the Swann Security Video Doorbell with Angled Wedge
- How to Remove or Install a Hard Drive in MaxRanger4K™ Power Hub
- Show more
Pairing or Remote Access Guides
Play Back, Export, and Delete Recordings
- How to Delete Recordings in the Swann Security App and Recorder
- How to Export Recordings from Your Recorder to a USB
- How to Play Back and Export Recordings Using the Swann Security App
- How to Play Back Recordings on Your Recorder
- How to Playback and Export Recordings with Swann Security on PC and Mac
- Show more
Notification Set Up
Password Reset
Firmware Update Guide
Other Features Set Up
- How to Factory Reset Your Swann Security Recorder
- How to Get Your Swann Security Unique Support Code
- How to Manually Activate the Deterrent Feature
- How to Set Up Modes in Swann Security App
- How to Turn Off, Turn On, or Reboot MaxRanger4K™ Add-on Cameras and Doorbell
- How to Unpair my Device from my Swann Security Account
- How to Change the Camera Layout in the Swann Security App
- How to Change the Camera Layout on Your Recorder's Live View
- How to Enable or Disable the Guest User Access on Your Recorder
- How to Set the Date and Time on a Recorder
- How to Set Up the Deterrent Feature on Your Recorder
- Step-by-Step Guide to Wireless Setup with SWACC-USBWIFI for Swann Recorders
- Show more
Fixes
Connectivity Issues
Power and Charging Problems
Recording Issues
- Camera Is Not Detecting Movement
- Error: Cannot find any clips on this date
- How to Fix False Triggers and Missed Motion Detection on Swann Security Cameras
- Recorder or Standalone Camera Not Recording? Here’s How to Fix It
- Cloud Recording Is Not Working on Swann Security Devices
- Error: Playback Unavailable
- Show more
Video and Audio Issues
Storage Problems
Notification and Alert Issues
- Why Does the Recorder Keep Beeping
- Show more
Compatibility and Setup Issues
- Error: Connection Failed
- Error: Device Association Failed
- Error: Device has been disposed
- Error: Device Timezone Out of Sync / Time Zone Mismatch
- Error: Failed to verify credentials / Failed to connect to device, retrying
- Error: Recorder required / No Recorder Found
- Error: This device is decommissioned
- Error Code: 2021 and P2P-MAC Address Mismatch
- Fix: Swann Security Device Already Paired to Another Account
- How to Create a Test User Account
- How to Resolve Missing Deterrent Controls on Add-on Cameras
- Show more
Security and Access Control
- Error: Failed to commit reset password
- Error: Failed to verify the email
- Error: Incorrect email format / The email address you have entered is not valid
- Error: Please use a valid user ID and password combination / Invalid user ID and/or password
- Error: There was a network error / Something went wrong
- Error: User name or password error
- Error: Your account has been locked, please try again after sometime
- Error code 2002: Device already paired: How do I pair my camera to another phone?
- Error code 2026: Device user name or password mismatch
- Error: The given email address has not yet been confirmed
- Notice: No permission! on Swann Security Recorder
- Show more
FAQs
Setup and Installation
- Getting Started: What to Prepare Before Using Your Swann Security System
- How to Pair a MaxRanger4K™ Add-on Camera or Doorbell
- How to Pair Your MaxRanger4K™ Base Station with the Swann Security App
- How to Pair Your MaxRanger4K™ Power Hub with the Swann Security App
- How to Pair Your Recorder Using the Swann Security app
- Anti-theft or Anti-tamper Screw Size for Swann Doorbells
- Camera Location Tips
- Can I add a second device to the app?
- Can You Send A Field Technician or Professional Installer
- Connect Your Swann Recorder to a Router Using an Ethernet Cable
- Do the antennas need to be fitted to the Hub and Cameras?
- How to Complete the Startup Wizard on Your Swann Recorder
- How to Connect a Display and Mouse to Your Swann Security Recorder
- How to Install the Swann Security Video Doorbell with Angled Wedge
- How to Install the Weatherproof Seal for MaxRanger4K™ Cameras
- How to Pair a Chime to Your MaxRanger4K™ Video Doorbell
- How to Properly Seal Camera Rubber Covers to Maintain Ingress Protection Weatherproof Rating
- How to Remove or Install a Hard Drive in MaxRanger4K™ Power Hub
- What Is the Recommended Height for Installing a Video Doorbell
- Show more
Basic Operation
- Explained: Single View Mode Icons in Swann Security App
- How to Configure Motion Detection on a Swann Security Recorder
- How to Delete Recordings in the Swann Security App and Recorder
- How to Extend the Battery Life of Your MaxRanger4K™ Camera
- How to Format Local Storage on Your Swann Device Using Swann Security App
- How to Reboot a Swann System Using the Swann Security App
- How to Set Up Schedules for Modes in Swann Security App
- How to Turn Off, Turn On, or Reboot MaxRanger4K™ Add-on Cameras and Doorbell
- How to Use Push To Talk (PTT) in Swann Security App
- Why Some USB-C Chargers Do Not Work with Your Wireless Camera or Battery Pack
- Can I adjust the volume on a MaxRanger4K™ camera?
- How App Sensitivity Translates to Recorder Levels
- How to Change the Camera Layout in the Swann Security App
- How to Change the Camera Layout on Your Recorder's Live View
- How to Change the Resolution of the Recorder
- How to digitally zoom in or out on a Recorder?
- How to Disable the Watermark on Your Recorder
- How to Set the Date and Time on a Recorder
- How to Use Overscan
- What Does the Red Lock in Playback Mean
- Where to Find Camera Battery Level
- Why Is There No Option for Continuous Recording
- Show more
Device Features
- Dynamic or Descriptive Notification in Swann Security App
- How to Get Rich Notification in Swann Security App
- How to Maximize Battery Life on MaxRanger4K™ Camera
- How to Set Up Push Notifications in Your Swann Security App
- SwannShield: Notify Me When – How It Works
- Built-In vs Removable Batteries: How to Power Your Security Device
- Can the MaxRanger4K™ Video Doorbell Use a Solar Panel for Power
- How to Set Up the Deterrent Feature on Your Recorder
- How to Tell if Your Swann Camera Is Charging
- How to Use Gmail as the Sender of Email Alerts on a Recorder
- Mainstream vs Substream: What's the Difference
- Notification Alternatives: Beyond Email Alerts
- Types of Email Alerts in Swann Security Recorders
- What is the Power Rating of the MaxRanger4K™ Built-in Solar Panel
- What resolutions will the MaxRanger™ cameras record video at?
- Which Swann System Supports Swann Security Cloud Storage
- Why Battery-powered Add-on Cameras Stop Streaming to TV or Monitor
- Why Is Dropbox No Longer Available in the Swann Security App
- Why is the LED Flashing on the NVW-600BATT Battery
- Show more
Connectivity and Remote Streaming
Account Management
- How to Change the Password of My Swann Security Account
- How to Change the Password of the Recorder
- How to Change Your Swann Security Account Email
- How to Delete Your Swann Security Account?
- How to Share Your Swann Security Camera Access with Family and Trusted Users
- I Forgot My Swann Security Email Address. What Should I Do
- Why You’re Not Receiving the Password Reset Email
- Error: Please enter an email address that can be used to receive a reset code for a lost or forgotten password in the box below
- Fixing Subscription Update Errors
- How to Add a User in Swann Security for PC and Mac
- How To Disable the Password Prompt in the Main Menu
- How to Enable or Disable the Guest User Access on Your Recorder
- How to Get the Recovery Code Using PC or Mac
- How to Stop Sharing Access to Your Swann Security Account
- How to use your Swann Security+ Plan discount code
- Swann Security app: Error code 1015
- What Does the Error “A Recovery Email Has Not Been Configured on Your Device” Mean
- Show more
Firmware and Software Updates
- Checking for Firmware Updates on Your Swann Security System
- Firmware Update Available or Firmware Upgrade Required
- How to Install Swann Security for Mac
- How to Update Your Recorder Firmware Using Swann Security for PC and Mac
- Software Package Error: What Does This Mean
- Where to Find the MAC Address and Firmware Version of Your Swann Security Device
- Show more
Warranty
- After Troubleshooting, When Will I Receive the Replacement
- Can I Claim Warranty Without Official Receipt
- How to Check If Your Product Is Still Under Warranty
- I just purchased a product but one of the components / accessories is missing.
- I Purchased Extended Warranty from the Retailer. Can I Get A Replacement
- I received my product from Swann Store but changed my mind. How do I return it?
- I received my replacement, but I am still getting the same issue. Can you replace it again?
- I shipped my unit with the RA form. Will I receive a brand new, upgraded, or repaired unit?
- If you wish to report a hardware fault and are seeking repair or replacement
- The store will not give me a refund. How can I get one?
- Show more
General Information
- How to get the Swann Security App version and your phone's operating system version numbers
- How to Get Your Swann Security Unique Support Code
- Why You Should Recharge Your Battery Before It Hits 0%
- Access Your Swann Camera Using RTSP
- Can I Use A USB Hub to Expand The Number of USB Ports
- Display Scaling - why it can make software look weird, and what to do about it!
- FAQs for New Home Owners with a Swann Security recorder and camera system
- How Many Days of Recordings Your Recorder Can Save
- How to Check If You Have a MaxRanger4K™ Power Hub or Base Station
- How to Check What Charger to Use for Battery-powered Camera
- How to Convert RF files to MP4
- How to Find Your Swann Product Information: Model, P2P/UID, MAC, and Firmware
- How to Install Swann Security iOS app to macOS (M-series Macs)
- How to Save Your Recorder Settings
- Is it legal for me to record video and audio using the Swann CCTV (in a workplace or business, for example)?
- Is the MaxRanger™ compatible with ""Hey Google"" (formerly known as Google Assistant) or Alexa?
- MaxRanger4K™ Base Station LED Status
- MaxRanger4K™ Cameras: Black Antenna vs. White Antenna Compatibility Explained
- Quick Guide: Where to Get the Model Number of a Swann Product
- S/No or serial number
- Top 5 Websites to Convert .264 Files to MP4 or AVI
- Understanding LED Indicator Meanings on DVRs, NVRs, and Hubs
- Understanding Motion Blur and How to Manage It
- Understanding Recording Management: Ensuring Integrity and Security
- What Are The Differences Between NVW-MR4KCAM and NVW-MAXV2CAM
- What hard drives can I use with my recorder?
- What power adapter should I use?
- Where to Find the QR Code or Device ID on Your Swann Security Device
- Why Unused or Stored Electronics Stop Working
- Why Your Storage Device Shows Incorrect Capacity on Your Computer
- Show more