Which Swann Recorders Support Swann Security Cloud Storage
Not all Swann recorders can upload clips to Swann Security Cloud Storage. To use cloud storage successfully, your recorder must work with the Swann Security app, run Agent version 4.2 or later, and support person or vehicle detection modes such as AI, PIR + Person/Vehicle, or Analytics detection.
This is important for users who want secure off-site backup recording, easier event playback, and cloud access through a Secure+ Unlimited plan.
Cloud clips will only appear in Playback tab when the recorder is offline.
When online, the clips you'll see in Playback are from its local storage.
Common Questions About Swann Security Cloud Storage
- Which Swann recorder works with Swann Security Cloud Storage? →
- Why are my recordings not uploading to the cloud? →
- What detection mode is required for cloud uploads? →
Requirements for Cloud Storage
To upload recordings to Swann Security Cloud Storage, your recorder must meet all five requirements below:
- Has local storage (microSD or hard drive) - It doesn't record straight to the cloud; recordings in local storage gets uploaded to the cloud.
- Compatible with the Swann Security app and must be paired to a Swann Security account
- Swann Security account must have a Secure+ Unlimited plan (or Pro or Pro Video plan for US accounts)
- Running Agent version 4.2 or above
- Using a supported detection mode that can identify a person or vehicle
If any of these requirements are missing, cloud uploads will not work.
Which Swann Recorders Can Upload to Cloud Storage?
NVRs (8580, 8600, 8780) System
Short answer: Supports Advanced Analytics: Human & Vehicle detection uploads.
To configure:
- Go to Analytics > Advanced Analytics
- Select Human & Vehicle Detection tab
- Set Mode to
HD&VD+PIR
There are three additional things to consider for this to work:
- Check the camera model if it supports Advanced Analytics: Human & Vehicle Detection
- The camera must be compatible with the recorder
- When human & vehicle detection is enabled on the camera, the other advanced analytics will be disabled, and vice-versa. It’s not possible to activate multiple functions on the camera at the same time.
AllSecure System (NVW-650 or NVW-800 Kit)
Short answer: NVW-600CMB or NVW-AS4KCAM with PIR and Person detection enabled.
To allow uploads:
- Go to Alarm > Detection
- Set Mode to
PIR and Person
Only clips triggered by supported detections can upload to cloud storage.
Learn more about setting up motion recording in this article
MaxRanger4K™ Power Hub (NVW-MR4K)
Short answer: Supported with PIR and Person/Vehicle detection enabled.
To configure:
- Open Alarm > Detection
- Set Mode to
PIR and Person/Vehicle
This helps ensure accurate event-based uploads to the cloud.
Learn more about setting up motion recording in this article
MaxRanger4K™ Base Station (NVW-MR4KSTN)
Short answer: Supported when AI detection is enabled in Modes.
In the Swann Security app:
- Go to
- Edit a mode such as Home, Night, or Away
- On each camera, set detection Mode to
PIR & AI
This enables person and vehicle-triggered uploads.
AdvancedX™ System
Short answer: Supports human/vehicle detection uploads.
To configure:
- Go to Alarm > Detection
- Set Mode to
Human & Vehicle Detection
AdvancedX systems can upload:
- Human detection clips
- Vehicle detection clips
Learn more about setting up motion recording in this article
EliteX™ System
Short answer: Supports AI detection uploads.
In the Swann Security app:
- Open
- Edit Home, Night, or Away
- Set Modes to
AI
This allows AI-triggered clips to upload to the cloud.
Why Your Swann Recorder May Not Upload Clips
- One of the requirements is missing
- Make sure detection sensitivity is not set to 0 or OFF
- The camera is too high or far from the moving subject; hence it doesn't trigger to record
- The recorder went offline
-
Status is not "Activated" - Go to Device > Cloud Storage and check if:
-
Encryption Mode:
Swann Cloud -
Status:
Activated; If not, reboot the recorder and your internet
-
Encryption Mode:
Without active motion or AI detection, the recorder cannot identify events to upload.
Why Swann Cloud Storage Support Matters
Cloud storage adds an extra layer of protection by backing up important video clips off-site. This can help protect evidence if a recorder is damaged, stolen, or inaccessible. It also gives users easier access to recordings through the Swann Security app from virtually anywhere.
Related Swann Security Questions
My Swann Security recorder's agent version starts with 6. Can it upload cloud recordings?
No. Reach out to Swann Support to fix this.
Does Swann Security Cloud Storage support continuous recording?
No. Only a specific type of motion-detected clips get uploaded.
Can Motion-only detections upload clips?
No, supported person or vehicle detection modes are required
What subscription is needed for cloud uploads?
Secure+ Unlimited, Pro, or Pro Video plan
Does every Swann recorder support cloud storage?
No, only compatible systems with supported detection technology
How do I check my Agent version?
You can find these information in About Device (Android) or Technical Details (iOS) via Swann Security app
Summary & Next Steps
Swann Security Cloud Storage works only with compatible recorders that support the Swann Security app, Agent version 4.2+, Secure+ Unlimited / Pro / Pro Video plan, and approved person or vehicle detection modes. Correct detection settings are essential for successful cloud uploads.