I forgot the password to my Swann Security account, how do I reset it?
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Answer: Open the app on your phone, then tap
Enter your registered email address then tap Reset Password. The system will then email you instructions for resetting your password online. Go to your email app and follow the instructions to set a new password, then return to the app to login. Keep a record of the password somewhere safe in case you need it again later.
You can also follow this article: How to Reset the Password of Your Swann Security Account
FAQs
I clicked the link, but gave an error "Failed to commit reset password"
This error means either the link was already used or expired
Learn more here
To resolve this, you need to tap on the in the app again, and repeat the password reset process.
I need to reset my recorder's password
NOTE: If you didn't receive an email and you are using a private email similar to .gov or .edu emails, please contact your IT or the domain to check if the swannsecurity.com domain is being blocked.