NHD-888MSD - 4K Ultra HD Thermal Sensing Dome IP Security Camera
Welcome to our NHD-888MSD - 4K Ultra HD Thermal Sensing Dome IP Security Camera resource hub! Whether you’re just starting or have been using it for a while, we’re here to help you get the most out of it. We’ve put together all the essential resources you might need, all in one place.
Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!
Quick reminder! An add-on camera must be connected to a compatible recorder to be viewed on a phone or computer. Refer to this Camera Compatibility Chart to check the compatible recorder for this camera.
NOTE: Visit swann.com to check the specifications and deals available (make sure to choose the right country).
Check out the Product Specification Sheet article if you want to compare specifications of the same product line side-by-side.
Manuals and Quick Start Guides
Video Tutorials
Select a video you want to watchHow-to Guides
Troubleshooting Guides
- How to Fix Dark Image During Night
- How to Swap NVR Cameras to Ethernet (LAN) Cables to Confirm Video Loss
- Possible Causes of Poor Night Vision
- Troubleshoot: Moisture or Condensation on the Camera Lens
- Troubleshooting Static or Fuzzy Lines on the Camera Feed
- Why Is My Camera Feed Turning Black and White
- Why Is My Camera Feed Turning Pink or Purple (Discolouration)
FAQs
- Camera Location Tips
- Can Add-on Cameras Be Connected Straight to a TV or Monitor or Paired to An App
- Can You Send A Field Technician or Professional Installer
- Fitting the Weather Protector
- How to Setup an NVR and NHD Cameras Connected via PoE Switch
- What Cameras are Compatible with the SOACC-POLEMT Pole Mount
- After Troubleshooting, When Will I Receive the Replacement
- Can I Claim Warranty Without Official Receipt
- Do You Provide Out-of-Warranty Repairs
- Frequently-asked questions about Warranty, Repair/Replacement and Returns
- How to Check If Your Product Is Still Under Warranty
- I just purchased a product but one of the components / accessories is missing.
- I Purchased Extended Warranty from the Retailer. Can I Get A Replacement
- I received my product from Swann Store but changed my mind. How do I return it?
- I received my replacement, but I am still getting the same issue. Can you replace it again?
- I shipped my unit with the RA form. Will I receive a brand new, upgraded, or repaired unit?
- If you wish to report a hardware fault and are seeking repair or replacement
- The store will not give me a refund. How can I get one?
- Are all Swann cameras compatible with any Swann recorder?
- Can the Camera Detect Motion Through A Window or Pane of Glass
- Can the Camera See Through the Glass At Night
- FAQ: Security Cameras (NHD) Technical Specification Matrix
- How to Find Your Swann Product Information: Model, P2P/UID, MAC, Serial Number, and Firmware
- How to unzip files and folders?
- Infrared LED's - Why can I see red?
- Preventing Insects from Triggering Your Security Cameras
- Quick Guide: Where to Get the Model Number of a Swann Product
- S/No or serial number
- What is an IR-cut Filter
- What is N3960?
- What power adapter should I use?
- What Type of Security System Should You Buy?
- Why Do I See Light Edges or Glows in Pictures at Night
- Why Is My Camera Image Cloudy or Blurry at Night or Early Morning
- Why is the license plate blurry in the camera's live view or recording?