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How to Factory Reset a Stand-alone camera

SWIFI-SEVDBC, SWIFI-SE2KPT, SWIFI-SE2KIC, SWIFI-4KBUDDY, SWIFI-4KXTRM, SWIFI-4KFLOCAM, SWIFI-COREPRO, SWIFI-CORECAM, SWIFI-2KOCAM, SWIFI-2KICAM, SWIFI-FOURTIFY, SWIFI-BUDDY, SWIFI-XTRCM, SWIFI-CAM, SWIFI-PTCAM2, SWIFI-FLOCAM2, SWIFI-TRACKCM, SWIFI-SPOTCAM, SWIFI-ALERTCAM, WHD-FLOCAM, WHD-OUTCAM, WHD-INDCAM
Tags: Factory reset, camera reset, reset camera settings, stand-alone camera reset, hard reset, camera troubleshooting, reset button, unpair camera, Wi-Fi reset, camera pairing mode, camera setup, reset procedure, camera issues fix, reset to default, reset camera for new account, reset without app, camera restore, reset LED indicator, camera memory wipe, reset instructions, restore factory settings.

Factory Reset is a complete reset of your device to its original factory settings. Also known as a hard reset. Factory resetting your camera can help resolve technical problems. It will perform the following, except unpair the camera (if currently paired) from the Swann Security account where it is currently paired:

  • Format the internal memory/microSD card (i.e., erase all locally stored clips)
  • Wipe the current Wi-Fi details but will NOT unpair the camera from your Swann Security account
  • Revert all settings to default
  • Set the camera to pairing mode
NOTE: If you want to transfer the camera to another account, it needs to be unpaired by following this article: How to Unpair my Device from my Swann Security Account then pair it to the other Swann Security account by following this article: How to Pair Your Stand-alone Camera Using the Swann Security App

How to factory reset via physical button

Type the model number of your camera below to learn how to Factory Reset your camera.

SWIFI-SE2KPT and SWIFI-SE2KIC

  1. Locate the Reset button (see below figure).
  2. Press and hold the Reset button (for 10 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 1 minute.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-4KFLOCAM

  1. Locate the Reset button (see below figure) on the SWIFI-4KOCAM. It is behind the camera module covered by a rubber flap.
    factory_reset_SWIFI-4KOCAM.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-COREPRO / SWIFI-CORECAM

  1. Ensure the camera has been fully charged for at least 4 hours prior.
  2. Locate the Reset button (see below figure) on the camera.
    factory_reset_SWIFI-CORE.png
  3. Press and hold the Reset button (for about10 seconds).
  4. Once the LED indicator on the camera turns off, release the Reset button.
  5. The camera will start the factory reset process which can take up to 2 minutes.
  6. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-2KICAM

  1. Locate the Reset button (see below figure) on the SWIFI-2KICAM.
    factory_reset_SWIFI-2KICAM.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-FOURTIFY

  1. Locate the Reset button (see below figure) on the SWIFI-FOURTIFY. It is behind the camera module covered by a rubber flap.
    factory_reset_SWIFI-FOURTIFY.png
  2. Press and hold the Reset button for 10 seconds.
  3. Release the Reset button after 10 seconds.
  4. You'll hear the camera say "Restore factory settings and format SD card". The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-SEVDBC / SWIFI-4KBUDDY / SWIFI-BUDDY

  1. Ensure the camera has been fully charged for at least 4 hours prior.
  2. Locate the SET button and RST pinhole (see below figure) on the back of the camera.
    factory_reset_SWIFI-BUDDY.png
  3. Press and hold the SET and RST button (pin required).
  4. After 2 seconds, release RST button.
  5. Once blue LED turns off (or after 15 seconds), release SET button.
  6. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue) and you will hear it say "Ready for pairing".

SWIFI-4KXTRM / SWIFI-XTRCM

  1. Ensure the camera has been fully charged for at least 4 hours prior.
  2. Locate the SET button and RST pinhole (see below figure) on the back of the camera. It is on the top of the camera covered by a rubber flap.
  3. Press and hold the SET and RST button.
  4. After 2 seconds, release RST button.
  5. Once blue LED turns off (or after 15 seconds), release SET button.
  6. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue) and you will hear it say "Ready for pairing".

SWIFI-CAM

WARNING! Do NOT perform the following if your camera's firmware is 3.4.1076 (or prior). Factory reset will revert back to firmware 3.4.944. Simply REBOOT the camera instead either via app or button (press and hold Reset for 5 seconds)
  1. Ensure the camera has been fully charged for at least 4 hours prior.
  2. Locate the Reset and Pair buttons (see below figure) on the camera.
    factory_reset_SWIFI-CAM.png
  3. Press and hold the Reset and Pair button.
  4. After 2 seconds, release Reset button.
  5. Once blue LED turns off (or after 25 seconds), release Pair button.
  6. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-PTCAM2

  1. Locate the Reset button (see below figure) on the SWIFI-PTCAM2.
    factory_reset_SWIFI-PTCAM2.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-FLOCAM2 / WHD-FLOCAM

  1. Locate the Reset button (see below figure) on the SWIFI-FLOCAM2 / SWWHD-FLOCAM. It is behind the camera module covered by a rubber flap.
    factory_reset_SWIFI-FLOCAM2_SWWHD-FLOCAM.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-TRACKCM

  1. Locate the Reset button (see below figure) on the SWIFI-TRACKCM. 
    factory_reset_SWIFI-TRACKCAM.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-2KOCAM / SWIFI-SPOTCAM / WHD-OUTCAM

  1. Locate the Reset button (see below figure) on the twin cable of the SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM.
    factory_reset_SWIFI-2KOCAM_SWIFI-SPOTCAM_SWWHD-OUTCAM.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

SWIFI-ALERTCAM / WHD-INDCAM

  1. Locate the Reset button (see below figure) on the SWIFI-ALERTCAM / SWWHD-INDCAM.
    factory_reset_SWIFI-ALERTCAM.png
  2. Press and hold the Reset button (for 20 seconds).
  3. When the blue LED indicator on the camera turns off, release the Reset button.
  4. The camera will start the factory reset process which can take up to 2 minutes.
  5. Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

Once donce, you have to do the pairing process again. Follow this article: How to Pair Your Stand-alone Camera Using the Swann Security App

Conclusion

A factory reset is a simple way to fix camera issues and start fresh. Just remember to back up any important data before resetting, if still possible.

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