Why Your Storage Device Shows Incorrect Capacity on Your Computer

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Answer: The recorders use a proprietary format that is not recognized by most computers.

As a result, when you check the storage on a computer, you might only see 1 GB or a similar small amount, even though the recorder is using the remaining space to store clips.

Format the HDD via the Menu or Swann Security app to get the most out of your local storage capacity.

NOTE: Formatting will delete all existing files and configure it to its proprietary format, enabling the recorder to fully utilize its entire capacity.