Types of Email Alerts in Swann Security Recorders
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Email alerts have long been a reliable way to stay informed about activity detected by security recorders. However, with the introduction of push notifications in mobile security apps, users can now reduce unnecessary emails and focus only on the most critical alerts. While you can still use email alerts when motion is detected, there are other important alerts that can help you maintain your security system efficiently.
How Email Alerts Can Keep You Informed
Email alerts go beyond just motion detection—they help users stay on top of important security recorder updates. Below are key types of email alerts and why they matter.
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Password Reset - If you ever forget your recorder’s password, the Forgot Password option can send a recovery code to your email. This code is necessary to reset the password directly on your recorder, ensuring you can regain access quickly and securely.
DID YOU KNOW? There are multiple ways to get the Recovery Code. You learn that HERE, but make sure you enter the model number of your recorder.
- Local Storage Alerts (No Space on Disk & Disk Error) - Your security recorder relies on a hard drive to store footage. When an issue arises—such as running out of storage space or encountering a disk error—an email alert will notify you. Acting promptly can prevent recording interruptions or even data loss.
- Video Loss - A disconnected camera can leave blind spots in your security system. Enabling Video Loss alerts ensures you receive an email whenever a camera goes offline, allowing you to investigate and restore the connection as soon as possible.
Where to Enable Email Alerts for Local Storage and Video Loss
You can access the recorder's 'Menu' then go to 'Advanced > Events'. Tick the checkboxes under Send Email to start receiving emails when these events happen.