NVW-MR4KSTN - MaxRanger4K™ Base Station
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Welcome to our NVW-MR4KSTN - MaxRanger4K™ Base Station - NVW-MR4KSTN, NVW-MR4KSTNEU resource hub! Whether you’re just starting or have been using it for a while, we’re here to help you get the most out of it. We’ve put together all the essential resources you might need, all in one place.
Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!
Refer to the linked article for a comprehensive understanding of the MaxRanger4K™ features.
Guides
Specs and Compatibility
Compatible Cameras
Specifications
| Model Number | NVW-MR4KSTN - MaxRanger4K™ Base Station |
|---|---|
| Recorder Type | NVW - MaxRanger4K™ series |
| App | Swann Security |
| Software | NONE |
| Camera Connection | Wireless - Sub-1 GHz |
| Max Number of Cameras | Up to 8 |
| Max Recording Resolution | Up to 4K |
| Display Connection | NONE |
| Storage Options | micro SD |
| Max Storage Capacity | Up to 512GB microSD |
| Support for External Storage | NONE |
| Internet Connection Options | Ethernet, Wi-Fi (2.4 GHz & 5 GHz) |
| Power Connector | barrel-type |
| Power Source | 12V 2A, Battery operated (8700mAh) - SONVW-600BATT |
| Color | white |
Downloads
- Android
- iOS
Basics
Installation and Initial Set Up
Pairing or Remote Access Guides
Play Back, Export, and Delete Recordings
Notification Set Up
Password Reset
Firmware Update Guide
Other Features Set Up
- How to Change the Camera Layout on Your Swann Security App
- How to Clear Your Swann Recorder's Settings and Storage for New Home Owners
- How to Factory Reset Your Swann Security Recorder
- How to Get Your Swann Security Unique Support Code and Why Do We Need It
- How to Hide Some Cameras in Live View in the Swann Security App
- How to Manually Activate the Deterrent Feature
- How to Set Up Modes in Swann Security App
- How to Unpair my Device from my Swann Security Account
Fixes
Connectivity Issues
Power and Charging Problems
Storage Problems
Notification and Alert Issues
Compatibility and Setup Issues
- Error Code: 2021 and P2P-MAC Address Mismatch
- Error: Connection Failed
- Error: Device Association Failed
- Error: Device has been disposed
- Error: Device Timezone Out of Sync / Time Zone Mismatch
- Error: Failed to verify credentials / Failed to connect to device, retrying
- Error: This device is decommissioned
- Fix: Swann Security Device Already Paired to Another Account
Security and Access Control
- Error code 2002: Device already paired: How do I pair my camera to another phone?
- Error: Failed to commit reset password
- Error: Failed to verify the email
- Error: Incorrect email format / The email address you have entered is not valid
- Error: Please use a valid user ID and password combination / Invalid user ID and/or password
- Error: There was a network error / Something went wrong
- Error: User name or password error
- Error: Your account has been locked, please try again after sometime
- How to Change Your Swann Security Account Email
- How to stop sharing access to your unit or Swann Security account?
- Swann Security app: Login failed: User account does not exist
FAQs
Setup and Installation
- Can I add a second device to the app?
- Can You Send A Field Technician or Professional Installer
- Do the antennas need to be fitted to the Hub and Cameras?
- How to Pair a MaxRanger4K™ Add-on Camera or Doorbell
- How to Pair Your Recorder Using the Swann Security app
- Warning: You can only pair your device when in Home mode.
Basic Operation
- How Settings and Surroundings Impact Motion Detection
- How to Change the Camera Layout on Your Swann Security App
- How to Disable the Watermark on Your Recorder
- How to Format the Local Storage of a Swann Security Recorder
- How to Hide Some Cameras in Live View in the Swann Security App
- How to Set Up Schedules for Modes in Swann Security App
- How to Use Push To Talk (PTT) in Swann Security App
- Why Is There No Option for Continuous Recording?
Device Features
- How to Get Rich Notification in Swann Security App
- How to Set Up Push Notifications in Your Swann Security App
- Swann Security Recorder: Can They Store Recordings to the Cloud?
- SwannShield: Notify Me When – How It Works
- What resolutions will the MaxRanger™ cameras record video at?
- Where Can I Find My Recorder's Cloud Recordings
- Why Is Dropbox No Longer Available in the Swann Security App
Connectivity and Remote Streaming
- Best Internet Connection for Security Cameras: A Complete Guide
- How to get the beta app (Android)
- Viewing Swann cameras from the Internet: Comparing your speed
- What kind of mobile devices and computers can I use for remote viewing?
- Which App Works with My Device? Find Compatible and Legacy App Downloads
- Why is the image blurry on my tablet or phone?
- Why Mobile Internet Is Not Recommended for Security Cameras
Account Management
- Fixing Subscription Update Errors
- How to Change the Password of My Swann Security Account
- How to Delete Your Swann Security Account?
- How to use your Swann Security+ Plan discount code
- I Forgot My Swann Security Email Address. What Should I Do
- I forgot the password to my Swann Security account, how do I reset it?
- Swann Security app: Error code 1015
- Why You’re Not Receiving the Password Reset Email
Firmware and Software Updates
Warranty
- After Troubleshooting, When Will I Receive the Replacement
- Can I Claim Warranty Without Official Receipt
- Do You Provide Out-of-Warranty Repairs
- How to Check If Your Product Is Still Under Warranty
- I just purchased a product but one of the components / accessories is missing.
- I Purchased Extended Warranty from the Retailer. Can I Get A Replacement
- I received my product from Swann Store but changed my mind. How do I return it?
- I received my replacement, but I am still getting the same issue. Can you replace it again?
- I shipped my unit with the RA form. Will I receive a brand new, upgraded, or repaired unit?
- If you wish to report a hardware fault and are seeking repair or replacement
- The store will not give me a refund. How can I get one?
General Information
- Are all Swann cameras compatible with any Swann recorder?
- Can the MaxRanger4K™ Power Hub or Base Station connect to other Swann products such as AllSecure cameras
- Does my unit have a reset button?
- FAQs for New Home Owners with a Swann Security recorder and camera system
- How to Change the Notification Sound in the Swann Security App on Android
- How to check App Permissions or App Settings?
- How to Check If You Have a MaxRanger4K™ Power Hub or Base Station
- How to Clear Your Swann Recorder's Settings and Storage for New Home Owners
- How to Find Your Swann Product Information: Model, P2P/UID, MAC, and Firmware
- How to get the Swann Security App version and your phone's operating system version numbers
- How to Get Your Swann Security Unique Support Code and Why Do We Need It
- Is DT01ABA100V the model number of my unit?
- Is it legal for me to record video and audio using the Swann CCTV (in a workplace or business, for example)?
- Is the MaxRanger™ compatible with ""Hey Google"" (formerly known as Google Assistant) or Alexa?
- MaxRanger4K™ Base Station LED Status
- MaxRanger4K™ Cameras: Black Antenna vs. White Antenna Compatibility Explained
- Quick Guide: Where to Get the Model Number of a Swann Product
- S/No or serial number
- The Risks of Buying Secondhand Systems—and Why You Should Choose Authorized Sellers
- Understanding and Addressing False Triggers
- Understanding LED Indicator Meanings on DVRs, NVRs, and Hubs
- Understanding Motion Blur and How to Manage It
- Understanding Recording Management: Ensuring Integrity and Security
- Unrecorded/Deleted footage cannot be recovered
- What are the App Permissions in Swann Security for?
- What Each Part of the Model Number Means
- What is N3960?
- What Makes Recorders Use a Lot of Internet Data
- What power adapter should I use?
- What Type of Security System Should You Buy?
- Where to get the QR Code for pairing in Swann Security app
- Why do moving objects blur and how to correct this?
- Why is the license plate blurry in the camera's live view or recording?
- Why Your Storage Device Shows Incorrect Capacity on Your Computer