SWIFI-BUDDY - SwannBuddy™ Video Doorbell
Welcome to our SwannBuddy™ Video Doorbell resource hub! Whether you’re just getting started or you’ve been using SwannBuddy™ Video Doorbell for a while, we’re here to help you get the most out of it. We’ve put together all the essential resources you might need, all in one place.
Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!
NOTE: For specifications and pricing, please check our main website to get the latest information and deals available. If you are planning to buy, select the country where you want to place the order from.
Manuals and Quick Start Guides
Mobile App
Video Tutorials
Select a video you want to watchHow-to Guides
- Password Reset for Swann Security Account
- Pair your IP Camera on Swann Security app
- Playback and export recordings on Swann Security app on Android
- Playback and export recordings on Swann Security app on iOS
- Swann Security Push Notification is not working (Android and IP Cameras)
- Swann Security Push Notification is not working (iOS and IP Cameras)
- Powering Your SwannBuddy4K: How to Connect to AC Power Supply (also applies to SWIFI-BUDDY)
FAQs
Select a category below to see a list of FAQs
Wi-Fi Related
- I have setup my camera but in the app, it always says offline?
- How far from my Wi-Fi router can I mount my camera?
- Can I use range extenders to help improve or extend my connection?
- Should I use 2.4GHz or 5GHz Wi-Fi?
- What is the Optimal Channel Width for Wireless systems?
- How do I change or update the camera's network settings?
- What type of Wi-Fi signal can I connect the camera to?
- Can I connect the camera to a mobile broadband device?
Recording
Motion Detection
Image Related
App Related
- I forgot the password to my account, how do I reset it?
- When I watch the live stream it doesn't seem to play smoothly and sometimes seems slow?
- How many users can be connected to a camera at once?
- Where do I find the camera's information such as firmware, manufacturer, state... etc?
- Can I set up or view my cameras on a computer?
- My app shows there is an Update Available on the main screen, what does this mean?