Frequently Asked Questions

1. Can I share just 2 out of 4 cameras to other people? - You can create a second user account and set permissions on that account to limit camera views by clicking the Permission button (beside Edit; not visible if the selected account is admin). (Source: System: User in the User Manual)
2. Can HomeSafe View app access the recorder's settings? - the core function of the app is just Live view and Remote playback. You can also manually record or take snapshots and these will be saved on the phone. You can also receive push notifications (once configured correctly) for any True Detect™ cameras connected. (Source: HomeSafe View App Manual)
3. Can I use a 3rd-party thermal sensing camera? - 3rd party hardware is unsupported.
4. Can my unit record to cloud storage? - There is a Cloud storage feature which, once Enabled, will allow Capture (photos) to be stored to a Dropbox account. (Source: Capture: Capture of User Manual)

For more general DVR FAQs, click here.