How to Set Up Cloud Storage (Dropbox) on Your Recorder
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Swann Security DVR, NVR, and NVW (wireless NVR) recorders now have the feature to save images or recordings to the Cloud via Dropbox, adding more ways of accessing footage while away from the unit itself.
What do you need?
- An existing Dropbox account (free or premium). If you don't have one, visit Dropbox and register for an account.
- A recorder running on V8 firmware (FW). Click here for help on how to check your FW version.
- A recorder that is always connected to the internet for real time uploading of footage.
Quick install steps
Enable mobile app integration on your Swann Security app.
- On your Swann Security app, tap the Menu ( at the top left corner) > Dropbox.
- Choose the recorder that you want to connect to your Dropbox account.
- Your Dropbox mobile app will open (if already installed) or the Dropbox website on your default mobile browser (if no Dropbox mobile app installed). Login using your Dropbox credential and then tap Allow. A screen will popup confirming the linking if successful. Tap OK.
- Tip: If the popup confirmation did not appear, the linking process was unsuccessful, likely due to the recorder being offline. Please check and verify your recorder's internet connection status.
- Mobile setup is now complete.
Enable the Cloud Storage option and set the Stream resolution on the Recorder
- Login to your recorder and navigate to Device > Cloud Storage tab.
- Verify the Cloud Storage status and set the below options.
- Enable - Some FW may show this tick box option. Tick to Enable the Cloud Storage setting.
- Provider - select Dropbox from the dropdown menu
- Status - Activated should now appear if the integration was successful from the mobile app
- Capacity - reflects the amount of storage available on your Dropbox account
- Overwrite - Auto (Swann Security will auto delete the oldest footage once Dropbox storage is full
- Video Type - MP4 being the most common and better compressed file format
- Set the Stream Mode:
- Mainstream - select this option if you want to upload the Mainstream recordings. Note: This will use more internet bandwidth during upload and more storage capacity.
- Substream - select this option to only upload the Substream recordings. Note: This will use less internet bandwidth during upload and less storage capacity.
- Click Apply once done.
Select the Channels to upload Picture and Video to the Cloud
- While still logged in to your recorder, navigate to Alarm > Detection tab.
- Click on Action.
- Select the Channels to enable for Cloud upload.
- Picture to Cloud - ALL the channels can be selected.
- Video to Cloud - maximum of TWO channels can be selected per recorder. Note: Only partial recording per trigger will be uploaded to Dropbox. Please view the full clip on your recorder or via the Swann Security mobile app.
- Click Save once done.