SWIFI-SE3KPT - Swann EVO 3K Indoor Pan Tilt Camera
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Welcome to our SWIFI-SE3KPT - Swann EVO 3K Indoor Pan Tilt Camera resource hub! Whether you’re just starting or have been using it for a while, we’re here to help you get the most out of it. We’ve put together all the essential resources you might need, all in one place.
Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!
NOTE: Visit swann.com to check the specifications and deals available (make sure to choose the right country).
Check out the Product Specification Sheet article if you want to compare specifications of the same product line side-by-side.
Guides
- Quick Start Guide
- Swann Security App Manuals
Specs
| Model Number | SWIFI-SE3KPT - Work In Progress |
|---|---|
| App | Swann Security |
| Software | NONE |
| Resolution | 3K 5MP |
| Viewing Angle | 90° |
| Best Use-Case | Continuous Power (plugged in), Indoor Monitoring, Pan & Tilt Controls |
| Motion Detection | Motion |
| Night Vision | Yes |
| Night Vision Range | Up to 32ft / 10m |
| Spotlight / Floodlight | No |
| Spotlight / Floodlight Range | NONE |
| Color option | white |
| Audio | Microphone, Speaker |
| Mic range | {no record} |
| Storage Options | cloud (need Secure+), microSD |
| Max Storage Capacity | Up to 512GB |
| Indoor/Outdoor | Indoor |
| IP Rating | NONE |
| Power Connector | USB-C |
| Power Source | 5V 1A |
| Wi-Fi Frequency | 2.4 GHz (Up to 65ft / 20m) |
| Operating Temperature | 32°F to 113°F / 0°C to 45°C |
| Dimension | 3.15 x 3.15 x 4.9" / 80 x 80 x 125mm |
| Lens Size | {no record} |
| Person Detection | Yes |
| Sound Detection | Yes |
| Siren (dB) | Yes - dB {no record} |
| Lumens | {no record} |
| SwannForce | No |
| GA, AA, IFTTT | N/A |
| Cloud Recording (Free) | 0 day |
| Color Temperature | NONE |
Downloads
- Android
- iOS
Basics
Pairing or Remote Access Guides
Play Back, Export, and Delete Recordings
Notification Set Up
Password Reset
Other Features Set Up
- How to Factory Reset a Standalone Camera
- How to Get Your Swann Security Unique Support Code
- How to Set Up Modes in Swann Security App
- How to Turn Off, Turn On, or Reboot Standalone Cameras
- How to Unpair my Device from my Swann Security Account
- How to Change the Camera Layout in the Swann Security App
- How to Update the Wi-Fi Details of a Standalone Camera
- Pause Mode in the Swann Security App – How It Works
- Show more
Fixes
Connectivity Issues
Power and Charging Problems
Recording Issues
Video and Audio Issues
Storage Problems
Notification and Alert Issues
Compatibility and Setup Issues
- Error: Device Setup Failed
- Error: Device Timezone Out of Sync / Time Zone Mismatch
- Error: Failed to establish initial connection
- Error: This device is decommissioned
- Error: Unable to connect to the device automatically
- Error: Unable to join the network / Could not pair with device
- Error: Unable to verify connection status
- Error: Unable to verify connectivity
- Error Code: 2021 and P2P-MAC Address Mismatch
- Error: Your Device ID Is Invalid (Android) / Camera ID Is Invalid (iOS)
- Fix: Swann Security Device Already Paired to Another Account
- Show more
Security and Access Control
- Error: Failed to commit reset password
- Error: Failed to verify the email
- Error: Incorrect email format / The email address you have entered is not valid
- Error: Please use a valid user ID and password combination / Invalid user ID and/or password
- Error: There was a network error / Something went wrong
- Error: Your account has been locked, please try again after sometime
- Error code 2002: Device already paired: How do I pair my camera to another phone?
- Error: The given email address has not yet been confirmed
- Show more
Software and Firmware Issues
FAQs
Setup and Installation
Basic Operation
- Explained: Single View Mode Icons in Swann Security App
- How to Configure Motion Detection of a Standalone Camera
- How to Delete Recordings in the Swann Security App and Recorder
- How to Factory Reset a Standalone Camera
- How to Set Up Schedules for Modes in Swann Security App
- How to Turn Off, Turn On, or Reboot Standalone Cameras
- Adapting clip for device compatibility
- Does The Camera Still Record Events If Internet is Down or Offline
- How to Change the Camera Layout in the Swann Security App
- How to Rotate the Live View Upside Down
- Understanding LED Indicator Meanings on Standalone Cameras
- What is the difference between Reset Settings and Factory Reset in the Swann Security app?
- Where to Find Device Details in Swann Security App
- Why Is There No Option for Continuous Recording
- Show more
Device Features
- How to Set Lights and Siren to Turn On When Motion is Detected
- How to Set Up Push Notifications in Your Swann Security App
- How Does True Detect™ Work? (PIR Motion Detection Explained)
- Pause Mode in the Swann Security App – How It Works
- Which Swann System Supports Swann Security Cloud Storage
- Show more
Connectivity and Remote Streaming
Account Management
- How to Change the Password of My Swann Security Account
- How to Change Your Swann Security Account Email
- How to Delete Your Swann Security Account?
- How to Share Your Swann Security Camera Access with Family and Trusted Users
- I Forgot My Swann Security Email Address. What Should I Do
- Why You’re Not Receiving the Password Reset Email
- Fixing Subscription Update Errors
- How to Stop Sharing Access to Your Swann Security Account
- How to use your Swann Security+ Plan discount code
- Swann Security app: Error code 1015
- Show more
Firmware and Software Updates
Warranty
- After Troubleshooting, When Will I Receive the Replacement
- Can I Claim Warranty Without Official Receipt
- How to Check If Your Product Is Still Under Warranty
- I just purchased a product but one of the components / accessories is missing.
- I Purchased Extended Warranty from the Retailer. Can I Get A Replacement
- I received my product from Swann Store but changed my mind. How do I return it?
- I received my replacement, but I am still getting the same issue. Can you replace it again?
- I shipped my unit with the RA form. Will I receive a brand new, upgraded, or repaired unit?
- If you wish to report a hardware fault and are seeking repair or replacement
- The store will not give me a refund. How can I get one?
- Show more
General Information
- How to get the Swann Security App version and your phone's operating system version numbers
- How to Get Your Swann Security Unique Support Code
- Access Your Swann Camera Using RTSP
- How Many Days of Recordings Your Stand-alone Camera Can Save
- How to Find Your Swann Product Information: Model, P2P/UID, MAC, and Firmware
- How to Install Swann Security iOS app to macOS (M-series Macs)
- Is it legal for me to record video and audio using the Swann CCTV (in a workplace or business, for example)?
- Quick Guide: Where to Get the Model Number of a Swann Product
- S/No or serial number
- What is an IR-cut Filter
- What power adapter should I use?
- Why Unused or Stored Electronics Stop Working
- Show more