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Upgrade Your Protection: Secure+ Plan Subscription Update

Subscribe to our Secure+ Service Plans and enjoy many benefits!

If you already have an active Secure+ Service Plan subscription and are looking to manage or update your plan, please refer to the guides provided below. These resources will offer step-by-step instructions and helpful tips to ensure you can easily and efficiently make any necessary changes to your subscription.

Choose the device that you have from the tabs below:

NOTE: You can only manage your subscription on the same device type you originally subscribed (i.e. via iOS or Android device)

Choose your preferred option below:

Android-Secure%2B-Cancel-Sub.gif
  1. Open the Google Play store on your Android Device.
  2. Tap on your Profile ID (Top right corner of the screen).
  3. Tap Payments and subscriptions.
    • Tap Subscriptions to manage your current plan.
      • Select Swann Security on the list.
      • Tap Cancel subscriptions at the bottom of the screen to end your subscription plan.
    • Tap Payment methods to update your registered mode of payment (e.g. credit card/debit card or PayPal).
Android-SS-App-Burger-menu.gif

Via app's Menu

  1. Open the Swann Security app on your phone.
  2. Tap the "hamburger menu" (Top left corner of the screen).
  3. Tap the Secure+ Plans menu on the list.
  4. Tap MANAGE PLAN to change your plan or,
  5. Tap CANCEL PLAN to end your subscription plan.
Android-SS-App-Footer.gif

Via app's Devices tab

  1. Open the Swann Security app on your phone.
  2. Tap the Devices menu (Bottom right corner of the screen) and then the Secure+ Plans option  (Top menu on the same screen).
  3. Tap MANAGE PLAN to change your plan or,
  4. Tap CANCEL PLAN to end your subscription plan.

Choose your preferred option below:

iOS-Secure%2B-Cancel-Sub.gif
  1. Open the Apple App Store on your iOS Device.
  2. Tap on your Profile ID (Top right corner of the screen).
  3. Tap Subscriptions.
  4. Select Swann Security on the list (if you have more than one subscription).
  5. Tap Cancel subscriptions to end your subscription plan. Click here for more info.
  • To update your Apple ID payment method, please follow this link.

 
iOS-SS-App-Burger-menu.gif

Via app's Menu

  1. Open the Swann Security app on your phone.
  2. Tap the "hamburger menu" (Top left corner of the screen).
  3. Tap the Secure+ Plans menu on the list.
  4. Tap MANAGE PLAN to change your plan or,
  5. Tap Cancel Subscription to end your subscription plan.
iOS-SS-App-Footer.gif

Via app's Devices tab

  1. Open the Swann Security app on your phone.
  2. Tap the Device Settings menu (Bottom right corner of the screen) and then the Secure+ Plans option  (Top menu on the same screen).
  3. Tap Manage Plan to change your plan or,
  4. Tap Cancel Subscription to end your subscription plan.

To ALL customers with Swann Secure+ Service Plan via Web: 

 

As of Nov 2022, this service has been discontinued, but your subscription and benefits will remain active until the end of your current billing cycle.

Once the billing cycle concludes, your subscription will automatically expire and will not be renewed.

To continue enjoying Secure+ benefits, you can initiate a new subscription through the Swann Security app on your mobile device. For further details, select the Android or iOS tabs in this article.

 

Thank you for your understanding.

The Swann Team

Cancellation must be done on the same platform you originally made the subscription.
To request a refund, click the link below based on your device.

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