NVW-MR4KPROCAM - MaxRanger4K Pro™

Welcome to our NVW-MR4KPROCAM - MaxRanger4K Pro™ resource hub! Whether you’re just starting or have been using it for a while, we’re here to help you get the most out of it. We’ve put together all the essential resources you might need, all in one place.

Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!

Refer to the linked article for a comprehensive understanding of the MaxRanger4K™ features.

Quick reminder! An add-on camera must be connected to a compatible recorder to be viewed on a phone or computer. Refer to this Camera Compatibility Chart to check the compatible recorder for this camera.

Guides

• Quick Start Guide (EN/ES)

Specs

NVW-MR4KPROCAM
General
Device Type	Add-on camera
Color	grey
Model No.	NVW-MR4KPROCAM
Indoor / Outdoor	Indoor, Outdoor
Camera & Video
Camera Resolution	4K
Viewing Angle	105°
Camera Connection	Wireless - Sub-1 GHz
Detection & Security
Motion Detection	PIR + Motion (Up to 30ft / 9m), PIR + Person/Vehicle
Night Vision (B&W)	Up to 130ft / 40m
Spotlight / Floodlight	Up to 100ft / 30m
Siren	Yes
Audio
Audio	Microphone, Speaker
Mic Range	Up to 16ft / 5m
Power & Physical
Power Connector	USB-C
Power Source	Battery-powered, Integrated Solar Panel
IP Rating	IP66
Operating Temperature	-4°F to 140°F / -20°C to 60°C
Dimensions	2.76 x 5.68 x 3.07 /70mm x 144mm x 78mm

Basics

Installation and Initial Set Up

• How to Extend the Battery Life of Your MaxRanger4K™ Camera
• How to Pair a MaxRanger4K™ Add-on Camera or Doorbell
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Firmware Update Guide

• How to Update Your Add-on Camera Using the Swann Security App
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Other Features Set Up

• How to Manually Activate the Deterrent Feature
• How to Turn Off, Turn On, or Reboot MaxRanger4K™ Add-on Cameras and Doorbell
• How to Set Up the Deterrent Feature on Your Recorder
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Fixes

Connectivity Issues

• How to Fix a Weak Wireless Signal on Your MaxRanger4K™ Camera
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Power and Charging Problems

• Battery-powered Camera Not Charging? Here’s How to Fix It
• Why Do Battery-Powered Security Cameras Drain Quickly
• Solar Camera Not Charging from Its Built-In Panel? Here’s What You Can Do
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Video and Audio Issues

• Possible Causes of Poor Night Vision
• How to Fix Dark Image During Night
• Troubleshoot: Moisture or Condensation on the Camera Lens
• Why Is My Camera Feed Turning Black and White
• Why Is My Camera Feed Turning Pink or Purple (Discolouration)
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Compatibility and Setup Issues

• Error: Recorder required / No Recorder Found
• How to Resolve Missing Deterrent Controls on Add-on Cameras
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FAQs

Setup and Installation

• How to Pair a MaxRanger4K™ Add-on Camera or Doorbell
• Camera Location Tips
• Can You Send A Field Technician or Professional Installer
• Do the antennas need to be fitted to the Hub and Cameras?
• How to Properly Seal Camera Rubber Covers to Maintain Ingress Protection Weatherproof Rating
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Basic Operation

• How to Extend the Battery Life of Your MaxRanger4K™ Camera
• How to Turn Off, Turn On, or Reboot MaxRanger4K™ Add-on Cameras and Doorbell
• Why Some USB-C Chargers Do Not Work with Your Wireless Camera or Battery Pack
• Can I adjust the volume on a MaxRanger4K™ camera?
• Where to Find Camera Battery Level
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Device Features

• How to Maximize Battery Life on MaxRanger4K™ Camera
• Built-In vs Removable Batteries: How to Power Your Security Device
• How Does True Detect™ Work? (PIR Motion Detection Explained)
• How to Set Up the Deterrent Feature on Your Recorder
• How to Tell if Your Swann Camera Is Charging
• What is the Power Rating of the MaxRanger4K™ Built-in Solar Panel
• What resolutions will the MaxRanger™ cameras record video at?
• Why Battery-powered Add-on Cameras Stop Streaming to TV or Monitor
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Connectivity and Remote Streaming

• How Far Can the MaxRanger4K™ Camera Be from the Hub
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Firmware and Software Updates

• Checking for Firmware Updates on Your Swann Security System
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Warranty

• After Troubleshooting, When Will I Receive the Replacement
• Can I Claim Warranty Without Official Receipt
• How to Check If Your Product Is Still Under Warranty
• I just purchased a product but one of the components / accessories is missing.
• I Purchased Extended Warranty from the Retailer. Can I Get A Replacement
• I received my product from Swann Store but changed my mind. How do I return it?
• I received my replacement, but I am still getting the same issue. Can you replace it again?
• I shipped my unit with the RA form. Will I receive a brand new, upgraded, or repaired unit?
• If you wish to report a hardware fault and are seeking repair or replacement
• The store will not give me a refund. How can I get one?
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General Information

• Why You Should Recharge Your Battery Before It Hits 0%
• How to Check What Charger to Use for Battery-powered Camera
• How to Find Your Swann Product Information: Model, P2P/UID, MAC, and Firmware
• Is it legal for me to record video and audio using the Swann CCTV (in a workplace or business, for example)?
• Is the MaxRanger™ compatible with ""Hey Google"" (formerly known as Google Assistant) or Alexa?
• Quick Guide: Where to Get the Model Number of a Swann Product
• S/No or serial number
• Understanding Motion Blur and How to Manage It
• What Are The Differences Between NVW-MR4KCAM and NVW-MAXV2CAM
• What is an IR-cut Filter
• What power adapter should I use?
• Why Unused or Stored Electronics Stop Working
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