How Does the Swann 4G Dongle Provide Backup Internet

The SWACC-4GDONGLE provides mobile internet to a compatible Base Station when the internet connection from your router is lost.

For example, if your internet service goes down but your local mobile network is available, the dongle can provide an alternative internet connection. This helps maintain the Base Station's internet connectivity without relying solely on your router's internet service.

Important: The dongle does not replace the initial Base Station setup process. The Base Station must first be set up using Wi-Fi or Ethernet through a router with an active internet connection.

Possibly. The SWACC-4GDONGLE uses a mobile network to provide backup internet, which may incur mobile data charges depending on your SIM card and mobile plan. Check with your mobile service provider for applicable data allowances, usage limits, and additional charges before using the dongle.

No. The SWACC-4GDONGLE is designed to provide backup internet, not replace your router as your primary internet connection.

Your router remains the primary connection during normal operation. The dongle provides an alternative mobile internet connection when the router's internet service is unavailable.

Yes, the SWACC-4GDONGLE is designed to provide backup internet when your router's internet connection is lost, provided the dongle has an active mobile service and usable 4G coverage.

If the mobile network is also unavailable, the dongle cannot provide an alternative internet connection. Actual connectivity depends on local coverage and service availability.

The SWACC-4GDONGLE supports the following 4G LTE bands:

• FDD: B1, B2, B3, B4, B5, B7, B8, B12, B13, B18, B19, B20, B25, B26, B28, B66
• TDD: B34, B38, B39, B40, B41

Several Australian mobile providers use network bands that overlap with those supported by the dongle. The following table shows the commonly documented 4G band overlap for the major networks and selected mobile brands.

These are indicative network band overlaps, not a guarantee of service. The bands available at a specific tower can differ by location, and network configurations may change. Check the carrier's current coverage information before choosing a SIM.

Source:

• Telstra network information
• ALDI Mobile network bands
• amaysim coverage
• Device compatibility for Optus
• The Vodafone 4G network

No. A compatible frequency band is only one requirement for mobile connectivity.

The dongle also needs usable network coverage and an active, compatible mobile service. Even when a carrier uses supported bands, the signal strength and available bands can vary between locations.

Before purchasing a SIM or mobile plan, check the provider's coverage in the location where the Base Station will be installed.

The dongle can provide mobile internet without relying on your router's internet connection once the Base Station has been set up. However, it does not replace the initial setup requirement.

The Base Station must first be paired with the Swann Security app through a router using Wi-Fi or Ethernet and an active internet connection.

If the Base Station cannot connect through the dongle, check the following:

1. Check that the dongle is connected to the Base Station's USB-A port.
2. Confirm that the mobile service is active and has available data, where applicable.
3. Check whether the selected carrier provides 4G coverage at your location.
4. Confirm that the carrier uses one or more of the dongle's supported frequency bands in your area.

A router's internet connection can be interrupted by service outages or other connectivity problems. Having an alternative mobile connection can help a compatible Base Station maintain internet access when the primary connection is unavailable.

The SWACC-4GDONGLE gives customers another connectivity option without requiring the Base Station to rely solely on the router's internet service.