NOTE: This guide is for the following recorders : DVR-1590, 1600, 4575/4580/4590, 4780, 4980, NVR-7450
NOTE: This guide is mainly for Windows computer but the concept is the same with Mac.
Choosing a download path
- Open HomeSafe View software - if you don't have the software yet, download it from the articles below:
- HomeSafe View for Windows
- HomeSafe View for Mac
2. Click Control Panel and select System Configuration.
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- If there was no Control Panel available, just select System at the top then System Configuration.
3. Choose File.

Take note of the Saving Path of Video Files - you can also change the path by clicking the arrow next to it.
4. Choose AVI - to assure that the file is playable on the computer, choose AVI under Download Record Type.
5. Click Save - to save your changes.
6. Close the window.
Searching recordings
1. Open HomeSafe View and go to Control Panel.
2. Click on Remote Playback.

3. Choose a camera - put a tick or a check next to the camera or cameras you want to see.

4. Choose a Stream Type - Mainstream can give higher image quality but may take a while to load while Substream can load faster but with lesser image quality.
5. Choose a file type - choose the type of recording you want to see. you can leave it on All to show all recorded files.
6. Set a date - choose a month, year, then the date that you want to search.
7. Click on Search to start searching recordings. Select a date that has an orange triangle in the bottom right corner. This means there are recordings on that date.

8. Click Play - this will play the very first video on the timeline.
9. Pick a time - once a video is playing, click an area on the timeline below to select a specific time of the day.

Downloading recordings
1. Click Download icon - once a video is playing, hover your mouse pointer on it then click the Download button at the bottom right.
2. Select a file - it will then show you a list of files for that day on the selected camera. Select the recordings you want to download by putting a tick or a check next to it.
3. Click Download - this will start downloading the file.
NOTE: Check this article to know how to play the recordings on your computer: How to play exported recordings on a computer?
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