How to Format Local Storage on Your Swann Device Using Swann Security App

Formatting your device’s local storage ensures your Swann Security recorder or camera can record and store clips properly. This step is essential if you’ve replaced the local storage (hard drive or microSD card) or are experiencing issues with local recording.

IMPORTANT:

• Formatting will erase all recordings saved on the local storage. Be sure to back up any important clips before proceeding.
• If you only want to delete one or more clips, but not all, follow this article

Things to Prepare

• Make sure your camera is online. For battery-powered models, stream the camera once to wake it up.
• This option only applies to cameras with a microSD card.
• Choose Your Phone Type
  Android iOS

Formatting Instructions

Here's how to format your Swann device using Swann Security app on Android

1. Open Swann Security app, tap More then select your Swann device
2. Tap Advanced Settings
3. Tap Storage Management
4. Tap Format
5. When prompted, type Delete Everything then tap Delete
6. Formatting will start and will be completed after few minutes

Here's how to format your Swann device using Swann Security app on iOS

1. Open Swann Security app, tap More then select your Swann device
2. Tap Advanced
3. Tap Storage Management
4. Tap Format Storage then Format Storage
5. When prompted, tap Format Storage
6. Formatting will start and will be completed after few minutes

If that didn’t work:

• Try removing and reinserting the microSD card, then repeat the steps.
• Power-cycle the Swann device (turn it off and back on) before retrying the steps.

Summary & Next Steps

By formatting your Swann device’s local storage, you’ve:

• Ensured your local storage card is ready for recording.
• Fixed potential storage-related issues affecting local clips.
• Reset your storage safely within the Swann Security app.

If you’ve followed the steps but still experience recording issues, contact Swann Support for further assistance.