How to Set Up Swann Security (VMX) for PC and Mac
Tags: Swann Security VMX, PC setup, Windows installation, software download, device configuration, remote access, local access, camera viewing, live view, device manager, manual add, IP address, media port, user credentials, connection status, stream setup, live view layout, channel management, recorder pairing, Swann Security account, network setup, laptop
NOTE: Support for Swann Security (VMX) is limited to installation and P2P connection setup only. Advanced network setup and port forwarding are not supported.
Access your Swann recorder remotely from your computer with ease.
This guide will walk you through installing the Swann Security VMX software on your PC or Mac, setting it up securely, and connecting it to your recorder for remote viewing.
Before you begin, ensure:
- Recorder Connection: Your recorder is connected to your router with internet.
- Pair to Swann Security app: It must be paired to your Swann Security account first to get the P2PUserName and P2PPassword (this is not the recorder's password)
- System Requirements: Your computer meets the minimum system requirements listed below.
Minimum System Requirements
| Specifications | |
|---|---|
| Operating System | Windows 10 or later |
| CPU | Intel 9th Gen or AMD Ryzen Quad Core @ 3GHz or higher |
| RAM | 16GB (32GB recommended) |
| Graphics | Dedicated Graphics Card |
| Storage | 500GB (for software and clips) |
| Upload Speed | 4Mbps (8Mbps recommended) |
Choose Your Path
Encountering an issue? Jump to the relevant section:
- Need to download the software? →
- Prompted to login? →
- How to add the recorder? →
- How to stream the cameras? →
Download the Swann Security VMX
Click below to download Swann Security VMX
Installation Steps:
- Open the downloaded file.
- Follow the on-screen instructions to complete the installation.
Why this helps: Installing the Swann Security software allows your computer to interface directly with your recorder, enabling live and recorded video access.
DISCLAIMER: The Swann Security VMX for Mac is currently in Beta. As a beta version, you may encounter occasional issues, including features that were working previously but may suddenly stop functioning as expected. Our team is actively developing a new software version designed to provide a more stable experience.
If you experience any issues while using the Beta software, please submit your feedback by clicking HERE
If you are using an M-series Mac, you can try to install the Swann Security iOS app by following this guide
Login Using Its Default Password
When you open Swann Security VMX, a default UserName and Password are entered. These are both admin
Click to proceed.
Add Your Recorder
Click the then a pop-up window will appear.
Fill in the following details:
- Device Name: Assign a name for easy identification.
-
Group: You can leave it on
Default Group -
Login Type: Select
P2PID -
Port: Default is
9000 - P2PID: Enter the 20-character alphanumeric code found on your recorder.
- P2PUserName and P2PPassword: Reach out to Swann Support to get these. Both are case sensitive.
-
Username: Default is
admin - Password: Enter your recorder's admin password.
Click to complete the setup.
Why this helps: Adding your recorder links it to the software, enabling remote viewing and management.
View Your Cameras
After adding your recorder, click
To load all cameras, right-click on your added device, then select:
- for high quality video streaming or
- for a lower quality video streaming.
Alternatively, you can click and drag a channel to one of the boxes on the left.
Why this helps: This step ensures your camera feeds are visible and accessible for monitoring.
Troubleshooting Tips
Can't download the file using Microsoft Edge browser
We have received reports one some users that they have having issues downloading the file, and we found out that they are using Microsoft Edge.
To help you resolve this, go to this article and follow the steps carefully. Once downloaded, install the program, then proceed here.
Recorder Not Added Successfully?
- Restart your recorder and router.
- Verify the ID and credentials entered are correct.
Cameras Not Displaying?
- Confirm cameras are properly connected and powered.
- Check that cameras are streaming on the recorder's display.
- Try re-adding the recorder in the software.
Forgot the password of Swann Security VMX, and you can't login?
Uninstall the program, make sure user data is deleted (a prompt during uninstallation will appear about this), then re-install it.
WARNING: Recorders added to the software will also be deleted. Make sure you have the details of your recorder so you can add them again
Summary & Next Steps
You've successfully:
- Installed the Swann Security VMX for Windows or Mac.
- Connected your recorder.
- Accessed your camera feeds.
If issues persist, contact Swann Support for further assistance.