Note: Swann Technical Support has no means of sending you a reset code for your unit. The reset code is unique to your device and can only be seen by you via your local network setup.

To know how to get the password of your DVR / NVR, please see the model of your unit below and select the relevant guide to get the recovery code.

For example, the SKU number SODVK-856808RLBUD has the DVR-5680 model number. (See where to get the model number?)

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4680X, 4680XN, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, 5680X, 5680XN, NVR-8580, 8580RN, 8780, 8780RN

• Recover your Swann Security DVR, NVR, or NVW password using the Swann Security app
• Password Reset using Swann Security VMS software for Windows
• Password Reset using Swann Security VMX software for Windows
  
  

NOTE: This guide is for the following recorders : DVR-1590, 1600, 4575/4580/4590, 4780, 4980, NVR-7450

• HomeSafe View Password Reset
• HomeSafe Config Tool Password Reset
• How to reset the password of a Swann Security DVR or NVR using the Homesafe Config Tool
  
  

NOTE: This guide is for the following recorders : NVW-1080H, NVW-480, NVW-490, DVR-1000 (16channel),1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260, 3425, 3450, 4000, 4100, 4150, 4200, 4400, 4550, 4600, 4750, 5000, HDR6-8000, HDR6-8100, HDR4-8200, NVR-7072, 7082, 7085, 7285, 7300, 7400

• SwannView Link Password Reset
  
  

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300, 4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250, 8000

• SwannView Plus Password Reset
• SADP Tool Password Reset (Windows | Mac Address)
• DVRx-1500/1525/1550/1575/4350/4500/8050/8075 Password Reset via generate code
  

The following guides apply to most of the models above if you do not have a Windows computer: 

• How to get the MAC address of a recorder using an Apple MacOS computer?
• How to get the recovery code of a recorder using an Android device?