Frequently-asked questions and tips to complete the Startup Wizard

If you are unable to see the Startup Wizard, please check this article: How do I see the Startup Wizard of my DVR / NVR?

 

Tip 1: Set up your password

The purpose of this page is to set up the password of your recorder for the first time so that you can protect your recordings from being accessed by others. This is required and should not be skipped or set up by someone else.

If you are seeing this Error: "Please enter an email address that can be used to receive a reset code for a lost or forgotten password in the box below.", it means that you may have typed a comma "." instead of a period or dot "." in your Email. Please double check your email address and try again. Visit this link: Error: Please enter an email address that can be used to receive a reset code for a lost or forgotten password in the box below.

 

Tip 2: Check the box beside "Don't show the Wizard on start up."

If you don't want to keep seeing the Startup Wizard every time you reboot the recorder, check the box.

 

Tip 3: Set the Time Zone

The Time Zone you set should be based on the time zone of the location of your recorder. The timestamp of the cameras and their recordings depend on this important setting. Incorrect time zone will make playback of footage difficult.

GMT is the same as UTC. Identify the UTC of your location using Google or Bing if you cannot find your city.

We also recommend not changing the other settings such as Resolution or Video Format as they can be changed later on based on the display resolution of your TV and resolution of your cameras.

 

Tip 4: Disable Email if you do not want to receive an email every time there is motion

This setting in the Startup Wizard is not mandatory and will not affect remote access via mobile device, push notifications via mobile device, nor the recording or streaming function of your DVR / NVR. If you forget your password, you can still click on Forgot Password in the future to receive an email.

An alternative to Email Alerts is to enable Push Notifications in your mobile device later on.

 

Tip 5: Enable NTP to auto-update the current date and time of your DVR

Use the Server Address time.google.com if you enable NTP. Make sure your DVR is connected to the Internet. (See What do I need for my DVR/NVR to go online?)

 

Tip 6: If you have no Internet for your DVR / NVR, then enable DST

DST must be set up manually in order for the date and time shown on the cameras real time. To know what to put, see How to Set the Correct Date and Time in V8 (Swann Security) DVR/NVR

Tap on Finish when you are done configuring the fundamental settings outlined in the tips above.